Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.

In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to over 55,000 staff across a network of more than 1000 independent companies in over 50 countries and operating more than 900 laboratories. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing.  In 2020, Eurofins generated total revenues of EUR € 5.4 billion, and has been among the best performing stocks in Europe over the past 20 years.

Objectives:
Quality Management System and Governance
Senior Manager will be primarily responsible for oversight and management of integrity and quality management systems within Consumer Product Assurance (CPA) for all inspection and audit services.
Senior Manager will provide technical support to operating groups for the development of operating procedures and methodologies for the quality management system consistent with overall quality and client service delivery objectives. Beyond technical support, the senior manager will be responsible for maintaining the compendium of Standard Operating Procedures developed in cooperation with the operating groups and consistent with the requirements on a global basis.
Senior Manager will be primarily responsible for confirming adherence to established quality management protocols by operating groups and investigation of identified quality issues.
Integrity Management System and Governance
Senior Manager will be primarily responsible for oversight and management of Code of Ethics management system within Consumer Product Assurance (CPA) for all inspection and audit services.

Senior Manager will maintain and evolve existing processes and procedures for Code of Ethics management to be implemented by all operating groups. The Senior Manager will be responsible for maintaining the compendium of Standard Operating Procedures for Code of Ethics compliance.
Senior Manager will be primarily responsible for confirming adherence to established Code of Ethics compliance protocols by operating groups and investigation of identified integrity issues.

Roles and Responsibilities:
Quality Management System and Governance
Participate in the development of quality management system documents including policies and Standard Operating Procedures
Maintain and organize documentation for the quality management system
Develop and update training materials to support key elements of the quality management system
Support operating groups efforts to implement quality management system elements
Initiate and implement quality Continuous Improvement Program (CIP) efforts including developing and reporting results of CIP activities
Perform regular internal audits of operating groups performance relative to quality management system elements and follow-up on implementation of corrective actions
Lead efforts to investigate, analyze and record complaints and identified quality issues
Integrity Management System and Governance
Maintain and organize documentation for the Code of Ethics compliance management system
Develop and update training materials to support key elements of the Code of Ethics management system
Support operating groups efforts to implement Code of Ethics compliance management system elements
Perform regular internal audits of operating groups performance relative to Code of Ethics compliance management system elements and follow-up on implementation of corrective actions
Lead efforts to investigate, analyze and record complaints and identified integrity issues

Key Skills
Subject Matter
Significant knowledge of quality management systems; code of ethics compliance; and audit service streams and the demonstrated ability to implement related solutions
General knowledge of risk management, auditing, and process management consulting concepts and the demonstrated ability to implement them
Demonstrated ability to perform internal audits (onsite/remotely) in different countries
Management/Leadership
Problem solving skills including the ability to lead groups of diverse people through a problem solving process
Effective oral and written communications skills including professional English presentation
Ability to deliver presentations to in-house and client/vendor audiences
Strong skills as a team leader and ability to work well with peers.
Highly developed organizational and interpersonal skills.
Ability to interpret regulations and standards.
Solid training and presentation skills.
Technical aptitude, the ability to quickly assimilate and assess new information and develop plans to capitalize or react to it

Basic Minimum Qualifications (BMQ):
To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill or ability required.
Education/Experience (BMQ):
Bachelors or advanced degree in Quality Management or a related field of study.
At least 5 years' experience in quality management service and auditing.
Certificates and/or Licenses (BMQ):
ISO 9000 Certification desirable
Ability and/or Skills (BMQ):
 As outlined above
Other Factors:
Must be able to travel to accomplish the duties of the position including international travel. Travel is approximately 10% annually.
Safety Requirements: NA