Dr. Reddy’s Laboratories Ltd. is a leading multinational pharmaceutical company based across global locations. Each of our 24,000 plus employees comes to work every day for one collective purpose: to accelerate access to affordable and innovative medicines because Good Health Can’t Wait.

We started in 1984 with a modest investment, 20 employees and a bold vision. Today, we have research and development centres, manufacturing facilities or a commercial presence in 66 countries. 

For nearly four decades, we have stood for access, affordability and innovation based on the bedrock of deep science, progressive people practices and robust corporate governance. As the pharmaceutical industry evolves and undergoes disruption, we see an opportunity – to strengthen our core further (the next steps) and to build the future (the new bets).

‘The Next and the New’ is how we aim to continue to be the partner of choice – purpose-driven, future-ready and sustainable.  Our aim is to reach over 1.5 Bn+ patients across the world by 2030 by growing our core businesses and building for the future with sustainability at the core of our purpose and strategy. Sustainability for us means operating in a manner that respects people, planet and purpose – helping us conserve precious resources, serve our patients, create value for stakeholders, give back to society, fulfil our potential and maintain our integrity and transparency

Dr Reddy’s maintains a work environment, free from discrimination and is an equal opportunity employer. We are committed to employ & nurture all qualified diverse workforce without regard to race, colour religion, nationality, sex, age, disability status, genetics, sexual orientation, gender expression, citizenship or any other characteristic or classification protected by applicable law(s) of the country we operate in. We treasure every talent, and recognize merit and diversity in our organization.

Responsible for managing export operations for the Oral Solid Dosage (OSD), Injectables, Biosimilars, and Active Pharmaceutical Ingredients (APIs) commercial shipments. Optimizing the value chain by ensuring optimized spend and cost effective solutions while ensuring timely and accurate delivery of products to customers, managing documentation, coordinating with freight forwarders, proficient in handling temperature controlled shipments especially cold chain and frozen products, ensuring compliance with regulatory requirements, driving operational efficiency, cost optimization using lean and digital solutions, along with leading a motivated team to ensure customer success.

Budgeting:

• Contribute to the budgeting and planning process of exports with insightful market aspects to arrive at right estimate for freight. 
• Prepare annual export freight budget by collaborating with planning and finance for inputs such as budgeted volumes, Sea vs Air ratio, product categories, plant to market combination for routes, SKU (Stock Keeping Unit)  / molecule level weight and volume parameters.
• Develop systems, processes & plans to monitor variances from budget and ensure team deploys required mitigation measures to deliver services as per budget aligning with business objectives and ensuring customer success.
• Identifying right service provider to engage and Implement logistics  strategies for ensuring cost effective solutions with best in class service levels
• Lead the exports team to collaborate with cross-functional teams (CFTs) to ensure product launches / deliverables are as per budget.

Export Operations Management:

• Oversee end-to-end export operations including documentation, customs clearance, regulatory compliance, and logistics, ensuring timely and accurate deliveries.
• Collaborate with planning team to understand the market requirement and ensure the logistics readiness to ensure product availability in the market as per the plan.
• Oversee forecasting of long-term air and sea mode load projection in collaboration with the other internal stakeholders and plan for sufficient capacity to ensure dispatch as per plan.
• Manage export operations, ensuring compliance with all relevant regulations, and guidelines like WHO (World Health Organisation), cGDP (current Good Distribution Practices) to provide for safe and secure transit of the products from the Manufacturing plant/ distribution centre to final point of delivery in a timebound and cost-efficient manner.
• Oversee the management of temperature-controlled shipments to maintain product integrity during transit, in case of temperature deviations facilitate investigation and identify necessary measures to arrest the issue.
• Monitoring of the shipments managed by Export Logistics till delivered to consignee in line with the INCOTERMS (International Commercial Terms) and expedite if required to ensure timely delivery in full.
• Oversee the transportation asset utilization continuously and evaluate options to consolidate and optimize the cost by leveraging scale.
• Develop solutions in freight along with Industry leaders , maintaining dialogue with existing and new Freight Forwarders ,Transporters, Airlines and Sea liners with the objective of creation of back up carriers and cost reduction and lead time improvement.
• Identify new solutions for temperature controlled shipments in order to maintain the efficacy/quality of the product through out the supply chain in a cost effective manner.
• Work closely with planning heads, plant/ manufacturing  teams to gather insights/ projection for upcoming consignments and plant capacity.
• Establish governance for the LDM and monthly management review of operations (Cost, Service, Compliance )
• Monitor the shipments in transit and plan mitigation measures to avoid/reduce delays, damages, from geopolitical or regulatory issues.
• Evaluate of the changing market dynamics & geopolitical issues and its impact on the operations, proactively act and ensure implementation new changes in order to minimize the impact on the bottom line.

Vendor / Partner Management:

• Lead the selection, negotiation, and management of relationships with Current forwarders, transporters, airline and shipping line operators to deliver on Cost, Service and Compliance.
• Establish and Drive the performance as per the service level agreements (SLAs) with logistics vendors, ensuring strict adherence to the approved quality agreements and the regulatory guidelines like WHO (World Health Organisation), cGDP (current Good Distribution Practices) etc  including Re-Negotiations on Terms , Share of Business etc
• Define & Develop Processes ,Procedures & Governance  for claims and disputes related to delays, damages, or losses.
• Monitor Vendor Payments Timeliness & Resolve escalations related to payments due and any service disruptions or contractual issues.
• Monitor that the bills related to services are submitted on time by vendors and are reviewed, processed for payment without any delays in lines with the payment terms agreed.
• Evaluation of  service levels  of logistic service providers and  CAPA for deficiencies in service

Risk Management:

• Evaluate failure modes for the export operations and as part of the risk register and develop alternate or contingency plans including BCP for the digital platforms supporting the operations
• Ensure secured packaging is used for transit of the goods, tamper-evident seals are used, and GPS tracking enabled vehicles for high-value shipments.
• Develop procedures and controls  with logistics partners to implement secure transit protocols and insurance coverage to avoid any theft or counterfeit attempts.
• Ensure buffers in exports logistics partners for in transit critical shipments and routes to maintain uninterrupted distribution.
• Report and investigate any theft or loss incidents promptly identify the root causes and implement mitigation measures.
• Monitor freight market rates to forecast cost fluctuations and currency exchange risks and take actions to mitigate along with CFT and stakeholders

Compliance, Regulatory, Safety & Audits:

• Act as an SME to ensure accurate records for exports audits and inspections by regulatory authorities and internal audit teams.
• Monitor temperature readings, and other environmental parameters as per SOP to ensure product integrity during transit.
• Develop and update SOPs for management of export operations.
• Lead and support Corrective and Preventive Actions (CAPA) implementation to address non-compliance issues.
• Develop and mandate compliance training for team members on GDP, DG etc. handling procedures for the products.
• Partner with compliance manager for responding and resolving queries by Customs and other regulatory agencies for export operations.
• Adhere to local, national, international & company specific safety standards & policies.

Enabling Business:

• Understand the logistics requirement with the respective stakeholders based on the launch calendar to create required logistics solutions, partner and arrangements for ensuring no delays in the product’s launch plan
• Review distribution data to identify trends, optimize operations, and support strategic decision-making.

Sustainability:

• Develop system to record carbon footprint related to the distribution activities and participate in ESG audits and disclosures.
• Identify and collaborate with logistics partners who follow ESG standards and ethical practices.
• Prepare export logistics roadmap to deliver the organizational goals on Scope 3 emissions by aligning with other internal and external stakeholders.
• Encourage route planning and load optimization to minimize fuel consumption and carbon footprint.
• Ensure adherence to latest regulatory guidelines around sustainability and develop action plan for compliance and cost effectiveness.
• Performance Monitoring:
• Define and establish key performance indicators (KPIs) to monitor and measure export logistics effectiveness.
• Monitor and analyse key performance indicators (KPIs) on compliance metrics

People Management:

• Lead and manage the team effectively through the entire employee life cycle.
• Ensure periodic review and corrective actions on performance
• Foster a culture of collaboration, innovation, continuous improvement and transparency.
• Clear dissemination of KRA and KPIs till front line with clear quantifiable measurables

Operational Excellence - Lean & Digital:

• Drive the continuous improvement program in export operation using lean principles to identify and eliminate non-value-adding activities, using digital tools to optimize cost & efficiency.
• Identify industry best practices related to export operations and bench marking
• Collaborate with DPEX to develop required level of digital quotient
• Lead initiatives to automate routine tasks such as documentation, shipment management through and digital tools.
• Design and maintain dashboards/control tower to monitor key KPIs, analyse trends, and support data-driven decision-making.
• Champion the implementation of digital interventions in export logistics to ensure the right adoption/usage.

• Masters in Management (preferably in Logistics / Management/ International Business / Operations/ Supply Chain) and preferably a graduation in Pharmaceuticals/ Chemistry.
• With 15 + years of relevant experience.
• Experience in pharmaceutical exports and understanding of international trade regulations.
• Proficiency in using ERP systems and other relevant software eg, MS Office, PowerBI, Go-Comet software, etc
• Good to have Certifications in APICS/ ASCM/ CPIM/ CSCP/ CLTD/ Export Management / NIIPS eCA academy/  Data Analytics/ Six Sigma/ Project Management / Change Management would  be an added advantage.
• Analysing data and understanding complex contexts to identify issues and opportunities.

About the Department

Global Manufacturing Organisation (GMO)

At Dr. Reddy's Laboratories, we are dedicated to making a meaningful impact on global healthcare through precision manufacturing and innovation. With a legacy of excellence, we are a leading force in the pharmaceutical industry.

We operate 19 state-of-the-art manufacturing plants across Hyderabad, Vizag, Baddi, Mexico, Shreveport, and Mirfield, comprising 8 OSD facilities, 3 Injectables facilities, and 8 API facilities.

Benchmarking manufacturing processes and continuous operational excellence are at the core of our capability to deliver quality medicines to our patients in 66 countries. We manufacture a portfolio of complex APIs and 1,150+ drug master files across key therapy areas such as Oncology, Cardio-vascular, Central Nervous System and Anti-Diabetes. The World Economic Forum has recognised our largest manufacturing facility in Bachupally, Hyderabad, as part of its Global Lighthouse Network. We aspire to be the most efficient pharma operations in the world. Our productivity improvement and digitalisation efforts are key to staying competitive, meeting business imperatives, and meeting our ambitious ESG goals. Building such ‘factories of the future’ is integral to innovation and to build healthcare of the future.

Benefits Offered

At Dr. Reddy’s we actively help to catalyse your career growth and professional development through personalised learning programs.

The benefits you will enjoy at Dr. Reddy’s are on par with the best industry standards. They include, among other things and other essential equipment, joining & relocation support, family support (Maternity & Paternity benefits), learning and development opportunities, medical coverage for yourself and your family, life coverage for yourself.

Our Work Culture

Ask any employee at Dr. Reddy’s why they come to work every day and they’ll say, because Good Health Can’t Wait. This is our credo as well as the guiding principle behind all our actions. We see healthcare solutions not only as scientific formulations, but as a means to help patients lead healthier lives, and we’re always attuned to the new and the next to empower people to stay fit. And to do this, we foster a culture of empathy and dynamism. People are at the core of our journey over the last few decades. They have been supported by an enabling environment that buoys individual ability while fostering teamwork and shared success. We believe that when people with diverse skills are bound together by a common purpose and value system, they can make magic.

For more details, please visit our career website at https://careers.drreddys.com