Deloitte is a leading global provider of audit and audit and assurance, consulting, financial advisory, risk advisory, tax and related services. Our global network of member firms and related entities in more than 150 countries and territories (collectively, the “Deloitte organization”) serves four out of five Fortune Global 500® companies.  Learn how Deloitte’s approximately 312,000 people make an impact that matters at www.deloitte.com 

About the Division

It takes a high-powered network of internal support professionals to keep Deloitte going strong. The internal services function provides a wide variety of support services to our organisation and people.

Rewarding career opportunities are available in:

• Human resources
• Information technology
• Marketing and Communications
• Financial support services, and much more.

As with all the functions in Deloitte, a core set of competencies is associated with each internal service area. An overall understanding of value-added client service, the experience to work in multifunctional and cross-border teams, strong business acumen, and the instinct to think and act globally are essential for advancement within Internal Client Services.

What impact will you make?

Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you’ll find unrivalled opportunities to succeed and realize your full potential.

Main Purpose of Job

• To build a sustainable and mutually beneficial Talent Relationship with the Business through the provision of Top Talent as well as Talent Intelligence

Differentiators for this specific role

• Ensure that workforce planning forms the foundation of your operational plan, with the cooperation and insight of strategic stakeholders within your business unit.
• Ensure that you become a trusted Talent Advisor within the Business Unit through comprehensive communication and relationship development with key stakeholders.
• Full accountability and ownership of all vacancies within the Business Unit.
• Full accountability and ownership for the entire recruitment process within the business unit, this includes adherence to policies and procedures.
• Full utilisation of the Coordination Team
• Through Talent Intelligence and Initiatives ensure that you are able to strategically and proactively identify and build relationships with talent pools.
• Ensure that you are consciously and actively marketing the Talent Team, your Business Unit and Deloitte through a variety of mediums and channels, this includes but is not limited to Social Media and Networking.
• Building talent pools and industry related talent maps
• Sourcing / headhunting by utilising Linkedin Recruiter and other platforms (Boolean searches etc.)

Key Performance Areas:

Strategic Impact 

• Under minimal guidance, supports the team in the delivery of services to clients in line with the defined strategic objectives
• Supports management in the implementation of change initiatives as directed
• Develops relationships with peer group in the client business to understand their business
• Participates in team efforts to find solutions to address issues in area of expertise that may enhance / renew service offerings to client

Client Impact: External / Internal

• Works collaboratively with own team and that of the client service line/area to deliver quality service in allocated tasks
• Proactively consults with senior/s on issues arising that may impact the broader deliverables  of the team to clients
• Provides research output relating to thought leadership / technical matters on request from line management

Operational Effectiveness

• Raises areas of concern related to own/team delivery of service for discussion and resolution 
• With minimal supervision, completes designated tasks for review by line, ensuring deadlines are met
• Provides line manager and team with detailed reporting on status of deliverables on a regular basis
• Remains aware of risk in area of expertise in alignment with Deloitte policies and processes
• Checks work for accuracy and professional presentation prior to submission for review

Development/Growth of Team

• Cultivates ability to give effective development feedback both upwards and to peers
• Actively works to address identified development areas 
• Assists junior staff with day-to-day issues

Budgets / Profitability

• Effective use of time, equipment and resources

Minimum Qualifications

• National Diploma in relevant function and studying towards degree

Desired Qualifications

• Degree

Minimum Experience

• 4 years’ working experience within a full function recruitment role

Desired Experience

• Professional Services experience

Technical Competencies

• Technical expert in specific functional area 
• Demonstrated capability in interaction at all levels, briefing, analysis and project management skills
• Experience in drafting and delivering presentations 
• Good report writing skills
• Sound financial knowledge and understanding

Behavioural Competencies

• Excellent communication skills, both written and verbal
• Good interpersonal and relationship building skills
• Mentorship and coaching ability with desire to develop self and others 
• Strong client delivery focus
• Adaptable, managing change and ambiguity with ease
• Focus on quality and risk
• Problem solving ability
• Good business acumen

Note:
The list of tasks / duties and responsibilities contained in this document is not necessarily exhaustive.  Deloitte may ask the employee to carry out additional duties or responsibilities, which may fall reasonably within the ambit of the role profile, depending on operational requirements.

Hybrid & Vaccination policy

“Deloitte Africa has successfully launched the Hybrid Working model. Aligned with this model is our commitment to maintain an environment for personnel, clients and visitors that is safe and, as far as reasonably practicable, free from health risks.

Medical evidence provides overwhelming and empirical evidence that vaccination is currently the most effective means of preventing the spread of COVID-19 and reducing the likelihood of serious illness, death, transmissions and infections. More information about our mandatory vaccination policy will be discussed during the recruitment process for this position. “