Complete Streets Community Coordinator

  • 1401 John F Kennedy Blvd, Philadelphia, PA 19102, USA
  • Full-time

Company Description

A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

What we offer

  • Impact - The work you do here matters to millions. 
  • Growth - Philadelphia is growing, why not grow with it? 
  • Diversity & Inclusion - Find a career in a place where everyone belongs.
  • Benefits - We care about your well-being.

Agency Description

The Managing Director’s Office of Transportation, Infrastructure, and Sustainability (OTIS) is charged with driving change through our transportation and infrastructure systems. OTIS leads a portfolio of departments, including Streets Transportation, Streets Sanitation, Philadelphia Water Department (PWD), and the Office of Sustainability to provide cost-effective quality services with a focus on the resident. OTIS collaborates with a wide variety of organizations such as Amtrak, DVRPC, PATCO, PennDOT, and SEPTA. 

More information about the functions of OTIS can be found at:,, and

Job Description

The City of Philadelphia seeks several highly motivated, flexible, creative, and independent coordinators with excellent communication, interpersonal, and project management skills to join OTIS in the role of Complete Streets Community Coordinator.  The Community Coordinator will be involved in the implementation of a range of complete streets projects and advancing the goals of the City’s CONNECT Transportation Plan and Vision Zero Action Plan.  Through their work and projects, the Community Coordinator will advance transportation equity and make Philadelphia a safer, more accessible city for all roadway users.

Each Community Coordinator will be part of a team of planners, engineers, and other professionals with a portfolio of projects in a specific region of the city. They will collaborate closely with the team to assure that the community voice is centered in each project that OTIS undertakes.  The Community Coordinator will be a liaison—they will build relationships to ensure the voices of the community members are represented, and they will also advocate for the importance of each project within the communities where they will be built. The Community Coordinator will be responsible for making sure that the work of the project team is clear, concise, and communicated to the external stakeholders and community members who will be impacted.

Essential Functions

Do the work

  • Responsible for developing, planning, and implementation of the community engagement and outreach strategy for a portfolio of several complete streets projects
  • Support additional projects as assigned to assure that project timelines are clearly communicated to stakeholders and completed on time
  • Assure that community voice is centered in the Complete Streets project delivery process - project selection, scoping, planning, and implementation
  • Coordinate project implementation and review across City departments (Streets, Commerce, Parks & Recreation) and partner agencies such as SEPTA, PATCO, Amtrak, etc.


  • Collaborate with peers at OTIS and build relationships with staff across various City departments to better implement programs and projects 
  • Participate in meetings with inter-governmental partners, stakeholders and community groups related to transportation concerns
  • Support City projects that advance the goals in the CONNECT Plan, Vision Zero Action Plan, the Philadelphia Transit Plan, and the City’s Pedestrian and Bicycle Plan.
  • Support other OTIS initiatives and projects as assigned


  • Support community and stakeholder engagement across department
  • Prepare and deliver communications materials such as presentations, memorandums, reports, data, and maps to a variety of audiences and in various forums
  • Support conversation with governmental officials and community groups to elicit support and promote public awareness of Vision Zero
  • Monitor and report on program and project goals through collected data and metrics to both internal partners and community members

Competencies, Knowledge, Skills and Abilities

  • Able to work effectively and independently with City staff, resident groups, businesses, individuals, property owners and other stakeholders on behalf of the City to achieve and implement transportation programs, projects and plans.
  • Ability to understand the role of multimodal transportation in neighborhoods and an ability to communicate complex concepts to a wide audience
  • Ability to prioritize work, meet deadlines, and produce quality results on time with attention to detail.
  • Collaborative team member with focus on achieving shared objectives maintaining on-going productive working relationships.
  • Strong verbal and written communication skills, including presentation abilities
  • Ability to analyze situational information, constraints, or data and present findings in written reports, visual and verbal communication  
  • Sound knowledge of Microsoft Office applications and a willingness and ability to learn other design software as required.  
  • Passion for building community capacity to help build a safer, equitable, sustainable, healthier transportation environment for our constituents 



  • Experience in community engagement working with diverse groups to move a project forward within city governmental structure and its neighborhoods
  • Completion of an associates degree program at an accredited college or university with major course work in Urban Studies, Environmental Studies, Urban Planning, Public Policy, Public Health or comparable fields
  • 2 or more years’ experience in community engagement, transportation planning, program management, project implementation or related fields


  • Experience working with elected officials or other community leaders
  • A Master's degree or additional certification in the fields mentioned above

We welcome and encourage applicants with non-traditional career paths. If you don’t exactly meet the qualifications outlined here, please apply and describe in your cover letter how your own experiences equip you to excel in this position.

Additional Information

TO APPLY: Interested candidates must submit a cover letter, references and resume.

Salary Range: $50,000 - $70,000 

Did you know?

  • We are a Public Service Loan Forgiveness Program qualified employer
  • 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities
  • We offer Comprehensive health coverage for employees and their eligible dependents
  • Our wellness program offers eligibility into the discounted medical plan
  • Employees receive paid vacation, sick leave, and holidays
  • Generous retirement savings options are available

*The successful candidate must be a city of Philadelphia resident within six months of hire

Please note that effective September 1, 2021 the City of Philadelphia is requiring all new employees to present proof of vaccination against COVID-19. 

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to [email protected]

For more information, go to: Human Relations Website: