Are you ready to shape the future technological landscape in Europe?
We are dedicated to responsible digitalisation, building innovative, inclusive solutions that drive meaningful impact. With over 8,900 professionals across Europe, we help EU institutions, public and private organisations thrive in a rapidly evolving digital world. Are you ready to shape the future through technology? Your journey starts here. Take a look at some of our impactful projects here: https://netcompany.com/cases/ 

Are you ready to discover the role of an ITAM - Service Now Business Analyst at Netcompany?

As an ITAM - Service Now Business Analyst, you will:

• Work with stakeholders to capture and document business needs, with a focus on Hardware Asset Management (HAM).
• Collaborate with development teams to improve business processes and enhance the user experience.
• Analyze and design automated workflows using Flow Designer to increase efficiency.
• Define and refine asset tracking, lifecycle management, and reporting processes within ServiceNow.
• Act as a liaison between business and technical teams to ensure alignment on project goals.
• Assist with testing activities and create detailed documentation.
• Present findings and proposed solutions to stakeholders, including senior management.

What would make you a fit for the role:

• 3+ years as a Business Analyst, including 1+ year in ServiceNow implementations with HAM expertise.
• Strong knowledge of asset lifecycle processes, data integrity, and reporting.
• Skills in analyzing large datasets and defining workflows.
• Experience in Agile methodologies, JIRA, and translating business needs into technical requirements.
• Excellent communication, stakeholder management skills, and customer-facing experience.
• Strong problem-solving, multitasking, adaptability, and troubleshooting skills.
• Fluency in English and French (B2+) and familiarity with ServiceNow certifications is a plus.

Being a part of the Netcompany team, you will be provided with: 

• Opportunity to work in a modern environment
• Competitive compensation & benefits package
• Hospitalization plan
• Hybrid working model
• Meal allowance
• Well-being activities (on premises)
• Continuous learning opportunities using the most modern methods (unlimited access to Udemy for Business, ad-hoc trainings)
• Personalized development plan for targeted career growth

If you are looking forward to be part of a diverse environment, and have the opportunity to work alongside well-experienced professionals, on challenging, large-scale projects that directly impact millions of citizens around the globe, then this is the place to be!

By joining Netcompany Belgium, you will be an integral part of a distinguished team of 600+ tech enthusiasts working for international projects, primarily within the European Institutions market, with a unique opportunity to shape the future of digital services in an environment that values ideas and fosters growth.

Please upload your CV in English via the Apply button. All applications will be treated as strictly confidential.

We ensure equal opportunities, treatment, and consideration to all candidates. Discrimination based on sex, racial or ethnic origin, religion or belief, disability, age, sexual orientation or marital status, physical or mental disability, or any other factor protected by applicable laws and regulations is prohibited. As part of the Netcompany culture, we respect human rights and focus on creating a positive workplace, where all employees are valued, and where diversity and inclusion are a vital part of our everyday working experience.

In the following link you may find our CV Submission privacy notice: https://netcompany.com/cv-submission-privacy-notice/