At NCS Australia, we are more than a technology services company—we are a team of innovators, problem-solvers, and creators shaping the future. With a strong presence across the APAC region, we partner with government and enterprise organisations to tackle complex challenges and deliver solutions that drive real, lasting impact.

We are passionate about unlocking value through technology. By focusing on people, committing to quality, and challenging traditional thinking, we believe technology services can be done better. Our team brings this to life by advising, transforming, and managing technology to help our clients and communities thrive.

We love big ideas and bold thinkers. Bring your ambition and your creativity—together, we will turn them into extraordinary opportunities. Ready to make tomorrow with us? Explore our opportunities and join a team that is redefining what’s possible.

Part-time contract (initial 6 months, likely extension)

Location: North Ryde
Working model: Hybrid – 2 days per week in office 

We are seeking an experienced Change Analyst to support a major HR, Payroll and Workforce Management (WFM) implementation program.

Working closely with the project team and senior change practitioners, this role will support change activities by capturing impacts, coordinating communications and training activities, monitoring adoption, and helping embed new ways of working across the organisation.

Key responsibilities:

• Support the delivery of change activities across the HR, Payroll and WFM implementation program
• Capture change impacts, stakeholder insights and business readiness information
• Support the development of change plans, communications and engagement activities
• Coordinate communications, events, training sessions and change activities
• Work with project teams and stakeholders to identify change risks, issues and adoption barriers
• Track change adoption metrics and provide reporting and insights
• Support business readiness and transition activities

This is an opportunity to contribute to a significant HR transformation program and support successful adoption of new systems and ways of working.

• 4–5 years’ overall experience, with 3+ years’ experience supporting organisational change activities
• Experience capturing change impacts, supporting communications and coordinating training/events
• Strong stakeholder engagement and communication skills
• Ability to work collaboratively with project teams, SMEs and business stakeholders
• Experience working in complex enterprise environments with multiple stakeholders
• Strong organisational skills and ability to manage competing priorities

Industry experience:

• Telecommunications experience highly desirable
• Alternatively, experience in a complex or regulated industry such as financial services, FMCG, or similar environments

Why join us: 

NCS Australia is where you can feel at home, nurturing your talents and skills as we make tomorrow together, one day at a time. Our benefits include paid parental leave, initiatives focused on your well-being and discounted health insurance. You will also enjoy discounts on various products and services and be regularly recognised and rewarded for high performance. We are committed to your career development through our Capability Fingerprint, industry and partner training programs, special interest groups, and an AI-driven learning platform. No matter where you are in your career, we offer meaningful work and opportunities for growth.

NCS Australia is an equal-opportunity employer, and we take pride in our commitment to valuing and supporting our people and the communities we serve.We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Veterans, Aboriginal and/or Torres Strait Islander community.

At NCS Australia, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply. 

Agencies:

We’ve got this. We request that you do not contact NCS employees outside of the Talent Acquisition team. NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal. Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team. Any resumes that are submitted outside of this process will become the sole property of NCS. If a candidate is hired outside of this process, no fee or payment will be given.

Work rights and background checks: 

To be eligible for a position with us, applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process, including probity and police checks