The National Bank of Iraq (NBI) was founded in 1995 as a publicly traded, private sector company, offering comprehensive banking services to individuals and businesses in Iraq. As a result of NBI’s success and to fuel future growth, its capital was increased from the initial IQD 400 million to IQD 250 billion (USD 215 million) in December 2013. 

In 2005, Capital Bank Jordan acquired majority shares (61.85%) in NBI, allowing NBI to evolve its business offerings, strengthen its global footprint and promote financial inclusion across the country. 

With its extensive network of correspondent banks, Capital Bank stands as NBI’s gateway to world economies, facilitating internal and external remittances, granting lines of credit, as well as offering trade finance services. 

NBI operates a modern core banking system to support its growth and customer services. Capital Bank and its subsidiaries audit all accounts through Ernst and Young, and report financials in accordance with International Accounting Standards. 

NBI has earned a BB rating by Capital Intelligence, the international credit rating agency. It further received a ‘Good’ rating by the Central Bank of Iraq.

Today, NBI has more than 38 branches in all major cities in Iraq, and a branch in KSA. 

Job Responsibilities

• Develop and enhance card products in alignment with the bank’s strategy.
• Prepare periodic reports on:
  • Newly issued cards.
  • Existing and active cards.
  • Activation and usage rates.
  • Spending volumes and generated revenues.
• Analyze product performance and identify opportunities for improvement and increased activation.
• Follow up on new card activation in coordination with the Call Center.
• Prepare target customer lists for activation campaigns in collaboration with the Marketing Department.
• Coordinate with the IT Department to resolve technical issues related to card issuance or activation.
• Collaborate with the Marketing Department to launch campaigns and promotional offers related to card products.
• Ensure compliance with the requirements of payment networks such as Visa.
• Improve card issuance and activation processes to enhance customer experience.
• Submit analytical reports to direct management, including recommendations and operational observations.

Required Qualifications

• Bachelor’s degree in Business Administration, Finance, Accounting, or a related field.
• 1–4 years of experience in the banking sector or in card product management.
• Knowledge of card systems and card issuance/activation procedures.