Natixis in Portugal is a Centre of Expertise whose mission is to transform traditional banking by developing innovative solutions for the business, operations and work culture of Groupe BPCE worldwide. 

As part of Groupe BPCE’s international division, Natixis in Portugal designs and delivers solutions for its two core areas – Corporate & Investment Banking and Asset & Wealth Management – as well as transversal services that support all entities across the Group. 

With more than 3,000 employees representing 46 nationalities, the teams work across Information Technology, Banking Support Activities, and Compliance, in an integrated, inclusive, and cross-functional way, supporting all business lines and platforms of the Group. 

A disruptive mindset and a culture of proximity and agility identify Natixis in Portugal Team and reflect the company's mission to transform traditional banking at a global scale: a perfect match in the Portuguese dynamics and entrepreneurial ecosystem.

Team Presentation and Main Goal  

Natixis, along with its subsidiaries and branches, is subject to a variety of international, local and internal laws and policies, including regulations from French, European, American and UN authorities, as well as those from other jurisdictions where Natixis operates.  To be compliant with all those regulations, Natixis has implemented a control framework within the Customer Support Group (CSG) of the Operations Department.  In this role, you will review alerts generated by an internal tool and conduct the Sanctions and Embargoes (S&E) transaction screening process, taking appropriate action to mitigate or escalate transactions as the first Level of Defense (LoD). 

Main Tasks and Goals

The role of a Transaction Monitoring Analyst

To be compliant with the most recent international regulations and internal policies, Natixis has implemented a control framework within the Customer Support Group (CSG) of the operations department. The S&E team analyzes a large amount of customer transactions in real time, providing due diligences on the alerts which have been identified by the software tool. Additionally, it’s important to understand and respect the cut-offs, volumes volatility, and the high-quality standards in investigations performed. 

Responsibilities include:

• Taking on responsibility for handling alerts identified by the software tool.
• Detect and react to operational and client priorities.
• Perform investigations using Web open sources, internal tools, and client contact.   
• Monitor client’s answers and control its deadlines, perform chases in due time, request reissues and cancelation of payments when needed.  
• Investigate and escalate alerts for validation.  
• Report any atypical transactions and/or incidents.

• Higher education in a relevant area;
• Knowledge in Transaction Management (preferable); 
  • Interbank Network
  • Payment Network Systems
  • Management of cut-off times
  • Transaction Workflow (Swift and Sepa)
• Rigorous, pro-active, reactivity, curiosity, good interpersonal skills, analytical capability. Aptitude for teamwork. Ability to work in a stressful environment, risk management, interest in geopolitics;
• English fluency (mandatory);
• Proficiency in computer skills (Pack Office).

We will only consider English CV's.

Our workplace reflects the vibrant spirit of our locations, with initiatives such as a Green Transportation Budget, electric bikes and a flexible Hybrid Work Policy. We promote wellbeing through the Honolulu Wellness Club, a Prayer Room, a Lactation Room, and themed Villages that inspire creativity and collaboration. Through our ESG and DEI strategies, we are committed to being inclusive, caring, and fair, ensuring every voice is heard and valued.