Senior Staff Engineer, Salesforce marketing cloud (Techno-functional)

  • Full-time
  • Service Region: South Asia

Company Description

👋🏼We're Nagarro

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (17500+ experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!

Job Description

REQUIREMENTS:

  • Total experience 10+ years
  • Strong experience a Product Ownership, Technical Product Management.
  • Strong hands-on experience with Salesforce Marketing Cloud (SFMC) or equivalent marketing automation platforms.
  • Proven experience in MarTech integrations, including: REST API-based integrations, SFTP file-based integrations. Third-party system integrations
  • Strong understanding of data flows, integration patterns, and data validation.
  • Experience with Adobe Campaign, Insider, Kafka
  • Experience working in Agile / Scrum environments.
  • Ability to independently engage with business stakeholders and technical teams

RESPONSIBILITIES:

  • Own, manage, and prioritize the product backlog for MarTech integrations, ensuring alignment with business goals and delivery timelines.
  • Collaborate independently with business stakeholders to gather requirements and translate them into high-level functional and technical designs.
  • Drive solutioning and design discussions, ensuring technical feasibility, scalability, and alignment with business objectives.
  • Work closely with engineering, data, and platform teams to deliver integrations using REST APIs, SFTP, and third-party systems.
  • Validate and monitor data accuracy in production environments, ensuring consistency across integrated platforms.
  • Support business teams during User Acceptance Testing (UAT), troubleshoot issues, and ensure timely resolution.
  • Maintain and update detailed documentation in Jira and Confluence, including: Product backlog and user stories, Workflows and process flows, Technical and integration design documents
  • Act as a key point of contact for MarTech integration initiatives, managing cross-team dependencies and risks.
  • Ensure adherence to Agile/Scrum best practices throughout the product lifecycle.

Qualifications

Bachelor’s or master’s degree in computer science, Information Technology, or a related field.

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