Patient Access Representative

  • Full-time
  • Shift: Day Shift
  • Status: Full Time

Company Description

More Than Just Care, It’s Community  

Imagine doing meaningful work in a place where people vacation. That’s life at Munson Healthcare - northern Michigan’s largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties.  

If you want a career in healthcare and a lifestyle most people only dream about – with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures - you might just be Munson Material [link]. Join a team that delivers exceptional care while living our values every day and enjoying life in one of the country’s most beautiful regions. 

Job Description

More Than Just Care, It’s Community  

Imagine doing meaningful work in a place where people vacation. That’s life at Munson Healthcare - northern Michigan’s largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties.  

If you want a career in healthcare and a lifestyle most people only dream about – with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures - you might just be Munson Material [link]. Join a team that delivers exceptional care while living our values every day and enjoying life in one of the country’s most beautiful regions. 
 

Invested in You  

  • Grow: Tuition reimbursement, in-person and online development, and access to our career hub to help you advance. 
  • Thrive: Full benefits, paid holidays, generous PTO, employee discounts, and free individual retirement counseling.  
  • Be Well: Free wellness platform for you and your family, plus personalized support for personal or family challenges. 
  • Be Heard: Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings 

 
A Day in the Life 

  • Our dynamic work environment includes many opportunities for growth and development
  • Be a part of a team that nurtures a culture of caring every day 
  • Our employees work in positive, supportive, and compassionate environments built on our organizational values.
  • Greet and direct patients, families to testing and surgical areas in the facility in a courteous and welcoming manner.
  • Be highly mobile to assist patients, family and visitors to include transport or arranging transportation as needed.
  • Obtain/verify all required patient information to enter into the registration system in an expedient manner.
  • Work positively with all levels of staff in completion of job responsibilities.

What’s Required 

  • Associate's degree or 2 years formal education or equivalent experience 
  • Medical Terminology required or successful completion of medical terminology course in the probationary period.  Failure to complete medical terminology will result in termination of employment. 
  • Two (2) years work experience in customer service, healthcare or business related field. 

Are you Munson Material? Apply today! 

Qualifications

  • Associate's degree or 2 years formal education or equivalent experience 
  • Medical Terminology required or successful completion of medical terminology course in the probationary period.  Failure to complete medical terminology will result in termination of employment. 
  • Two (2) years work experience in customer service, healthcare or business related field. 

Additional Information

Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.