Mondiale VGL is a globally recognised transport and logistics provider with roots in Oceania and operations in 19 markets.

For over 40 years, we’ve connected people, places and possibilities - moving freight and building careers across New Zealand, Australia, Asia, Europe and the USA.

We offer fully integrated, end-to-end logistics services, including sea and air freight, import and export, wharf transport, customs clearance, and warehousing.

Our scale and reach help businesses operate more efficiently across borders and supply chains – and our team of 1,500+ people brings diverse perspectives and shared ambition.

We’re proud of our heritage and the platform it provides for people and businesses to grow. Be part of a company that gets things moving – and build a career that moves with it.

Key Responsibilities

• • Allocate jobs, routes, or tasks to operational staff.
• • Monitor workforce availability and resource utilisation.
• • Adjust allocations to accommodate changing operational requirements.
• • Respond quickly to emergency or urgent requests.
• • Ensure optimal deployment of personnel and equipment.
• Operational Coordination
• • Monitor live operations throughout the shift.
• • Maintain communication with drivers, field personnel, and supervisors.
• • Resolve scheduling conflicts and operational disruptions.
• • Escalate significant incidents to management where required.
• • Maintain shift continuity during staff absences or delays.
• Service Enquiries
• • Respond professionally to customer enquiries.
• • Provide accurate updates regarding service delivery.
• • Liaise with internal departments to resolve issues.
• • Ensure customer service standards are maintained during overnight operations.

Resource Allocation

• Maintain accurate allocation records.
• Update scheduling and dispatch systems.
• Prepare shift reports and handover documentation.
• Record incidents, delays, and operational exceptions.
• Complete required administrative tasks before shift completion.

Safety & Compliance

• Ensure compliance with company policies and procedures.
• Promote safe work practices.
• Monitor fatigue management requirements where applicable.
• Ensure legislative and regulatory requirements are followed.

• Previous experience in scheduling, dispatch, allocation, or operations coordination.
• Experience using scheduling or dispatch software.
• Excellent written and verbal communication.

Desirable:

• Experience in transport, logistics.
• Knowledge of GPS tracking systems.
• Understanding of fatigue management requirements.
• Relevant industry qualifications.

• Night shift roster, including weekends and public holidays as required.
• Predominantly office or control room environment.
• Extended periods using computers and communication systems.
• May require after-hours decision-making and incident management.

Physical Requirements

• Ability to operate multiple computer systems simultaneously.
• Capacity to communicate effectively via telephone and radio.

Authority

The Nightshift Allocator is authorised to:

• Allocate and reallocate work during the shift.
• Prioritise operational resources.
• Ability to deal with operational issues as they appear.

We believe our people are our greatest strength — and the diversity of our team is central to how we grow and succeed. We’re committed to building an inclusive culture where everyone feels respected, supported, and able to thrive. With operations spanning the globe, we know we’re better together when our team reflects the diversity of the communities and customers we work with every day.