McDonald’s new growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts, we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive Thrus, through McDelivery, dine-in or takeaway.

Leading this revolution is McDonald’s Global Technology organization made up of intrapreneurs who get to build really cool tech with scary smart people using the latest innovations like AI, IOT, and edge computing. We do this working along diverse, global teams who are always hungry for a challenge. It’s bonus points when you get to see your family and friends use the tech you build at their favorite McD restaurant.

A Data Analyst, operating as part of the US Data Insights team, will turn data into information, information into insight, and insight into business decisions. Team members work with multi-functional teams to find opportunities, develop analytical models, and create data-driven solutions to business problems.

Accountabilities & Responsibilities:

• Guide stakeholders on recommended critical metrics to serve business needs.
• Define algorithms for statistical models to solve business problems. Output to be used with comparative analysis, problem identification and KPI development.
• Analyze data sources and settle feasibility/reliability of usage. Define data movement processes to leverage data efficiently.
• Create data visualizations within PowerBI that are clear and compelling which communicate findings and insights to partners at all levels of the business.
• Develop dashboards to populate a set of KPIs which provide a quick view of the health of the restaurant system and various activities.
• Verify data by reviewing reports, datasets, performance indicators and live assets to confirm and improve accuracy.
• Identify, analyze, and interpret trends or patterns in complex data sets. Make business recommendations from the findings.
• Work with partners to make recommendations on correct approaches to data, including how to collect data, where to store, what data is needed and how to display.
• Leverage machine learning and AI in partnership with the McDonald’s AI Ops team to advance capabilities and detect issues earlier. Interpret data, analyze results using statistical techniques and provide automated reports for stakeholders to leverage.
• Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency, quality of data and insightful models.
• Work with management to prioritize business and information needs.
• Locate and define new process improvement opportunities.

• Bachelor's degree in Mathematics, Economics, Computer Science, Information Management or Statistics.
• Technical expertise regarding data models, database design development, data mining and segmentation techniques.
• Validated working experience as a Data Analyst or Business Data Analyst.
• Solid understanding of and experience with reporting packages, databases, programming, SQL queries and statistical models.
• Attention to detail, identify/solving for problems and a commitment to delivering high-quality work are required.
• 2+ years experience working with data visualization tools such as PowerBI or Tableau.
• PowerShell or similar scripting abilities to work with multiple data sources in a Windows environment and save summarized information.
• Excellent critical thinking and problem-solving skills.
• The ability to work independently and as part of a team to complete deliverables.
• Superb communication skills to convey complex technical details to non-technical stakeholders.
• Proficiency in programming languages such as Python or R for data analysis and modeling is desirable.

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