Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from. 

Are you passionate about enabling people to embrace new ways of working? Drive lasting change at the heart of Marie Curie’s CRM transformation. 

Join Marie Curie’s Business Transformation team and be a part of a dedicated, multidisciplinary programme delivering one of the charity’s most significant change initiatives: the replacement of our legacy CRM with Microsoft Dynamics 365. This high-profile, well-funded programme has strong executive sponsorship and brings together colleagues from fundraising, marketing, retail, data, and technology to shape the future of supporter engagement and operational excellence. 

As Business Change Manager, you’ll lead the people side of change for the CRM Replacement programme, ensuring new ways of working are embraced, embedded, and sustained. By coaching leaders, engaging teams, and building organisational change capability, you’ll help ensure Marie Curie’s people are confident, equipped, and ready to realise the full benefits of the new system.  

Your Impact:   

• Lead and enable business-led change using a lean-agile, human-centred approach, ensuring accountability for outcomes sits with the business.

• Develop and deliver adaptive change plans, stakeholder engagement strategies, and just-in-time learning interventions. 

• Conduct change impact assessments and facilitate shared understanding across diverse stakeholder groups. 

• Coach leaders and teams to adopt and embed new behaviours, processes, roles, and systems. 

• Establish and lead change champion networks to support engagement and local adoption. 

• Design and run incremental change experiments, using feedback and insight to refine approaches. 

• Monitor behavioural adoption and change effectiveness, intervening early to manage risks and ensure sustainability. 

• Collaborate with project, programme, and portfolio teams to deliver a joined-up, coherent change experience aligned to governance standards. 

• Build internal change capability by developing frameworks, tools, and best practice within the Business Change community. 

Key Requirements: 

• Proven experience leading change on large-scale, complex programmes impacting significant numbers of users. 

• Change management qualification (e.g. Prosci, CMI, ACMP) and/or strong practical experience in lean change approaches. 

• Deep understanding of change management approaches, including lean and agile principles. 

• Strong stakeholder engagement, coaching, and facilitation skills, with the ability to influence at all levels. 

• Experience designing and delivering flexible change plans and learning interventions that drive adoption. 

• Ability to define and track behavioural and adoption metrics to demonstrate impact. 

• Excellent communication skills, with the ability to create engaging, multi-format change communications. 

• Experience working collaboratively across business and delivery teams. Previous experience in a charitable environment is an advantage. 

• A passion for making change stick and building capability for the future. 

Please see the full job description HERE.  

Application & Interview Process 

• As part of your online application, you will be asked for a CV and supplementary details. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role. 

• Close date for applications: 25 January 2026. We encourage early applications, as we may close the application process sooner once we receive a sufficient number of qualifying applicants. 

Salary: £45,000-55,000 per annum, depending on experience  

Contract:  Permanent, full time (35h per week) 

Location:  Home-based. You can work from anywhere within the UK with occasional travel as required. 

Benefits you’ll LOVE: 

• Flexible working. We’re happy to discuss flexible working at the interview stage. 

• 25 days annual leave (exclusive of Bank Holidays) 

• Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%) 

• Loan schemes for bikes; computers and season tickets 

• Continuous professional development opportunities. 

• Industry-leading training programmes 

• Wellbeing and Employee Assistance Programmes 

• Enhanced bereavement, family friendly and sickness benefits 

• Access to Blue Light Card membership 

• Subsidised Eye Care 

Marie Curie is committed to its values, which underpin our work.  We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one. 

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences. 

We're happy to accommodate any requests for reasonable adjustments.  Please email any requests to [email protected] 

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.


We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.


We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]