Site Reliability Engineer

  • Chiasso, Switzerland
  • Full-time
  • Department: Technology

Company Description

Launched in 1998, this pioneering British-born brand has specialised in creating amazing experiences and unforgettable memories - from hotels, city breaks and holidays to theatre, entertainment and spa days. Experts in brightening up online travel, is among the worldwide leaders in the field, helping hundreds of thousands of customers every year find, and do, "whatever makes them pink". is part of lm group, publicly traded multinational Group, among the worldwide leaders in the online travel industry. Every month, the Group reaches across all its websites and mobile apps (in 17 languages and 40 countries) 60 million unique users that search for and book their travel and leisure experiences. More than 1,200 people enjoy working with us and contribute to provide our audience with a comprehensive and inspiring offering of travel related products and services

Job Description

To support and participate in company-wide Continuous Deployment introductions we are looking for a Site Reliability Engineer with certified experience as SRE  for our Technology department based in Chiasso


“Hope is not a strategy. Engineering solutions to design, build, and maintain efficient large-scale systems is a true strategy, and a good one.”

Key Responsibilities 

  • As Site Reliability Engineers we are responsible for the availability, performances, monitoring, and incident response of the platform and services running on multiple environments
  • Improve infrastructure automation and automate repetitive tasks and build a scalable infrastructure
  • Improve and envolve the Self-Service Capabilities to developers and other stakeholders
  • Collaborate closely with architects, developers, database administrators in order to handle the reliability and scalability of the infrastructure
  • Working closely with the Infrastructure team to define and implement solutions necessary for the success of the development teams
  • Participate in periodic on-call duties



  • + 3 years experience as DevOps
  • Experience with Linux operating systems (Ubuntu, RHEL) internals and administration (e.g., filesystems, inodes, system calls) and networking (e.g., TCP/IP, routing, network topologies)
  • Exposure to configuration management tools like Puppet, Ansible, Terraform and their best practices
  • Knowledge of Docker and Kubernetes
  • Experience in Virtualization technologies
  • Good Knowledge with languages like Python, Ruby, GO and sh/bash as well
  • Production Support Experience (Systems administration/deployments)
  • Knowledge of cloud solutions (AWS, Google Cloud)
  • Good understanding of webservers/load balancers (Apache HTTPd, Nginx, F5)
  • Solid understanding of change management and incident management processes
  • Ability to debug and optimise code and automate routine tasks
  • Familiarity with Centralised logs solutions (Fluentd, Logstash, Splunk)
  • Some exposure to Agile methodologies like Kanban, Scrum, XP
  • Focus on Security and Compliance
  • Experience in data centre operations and management on middle size environments (500-1000 servers)


  • Travel domain experience
  • Certifications in the area of expertise (OS and App Server related).
  • Familiarity with microservices, contracts, REST interfaces
  • Good understanding of hybrid cloud architecture
  • Familiarity Continuous delivery and deployment tools like Jenkins, GoCD, Spinnaker
  • Experience in the programming language Java


  • Good communication skills, written and verbal    
  • Enthusiasm to learn new technologies
  • Attitude to teamwork and ability to work in multi-location teams
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