Project Manager

Basic Function:

Serve as the point of contact, and integrative responsibility, for all aspects of assigned contract furniture projects, from inception of project to final close-out and invoicing. Plans, coordinates and oversees all tasks, critical dates, client and third party interface and relations, performance quality and customer satisfaction, budget and project administration for each assigned project. Responsible for the entire business transaction for each project and assigned account.

Specific Responsibilities and Duties:

Customer/Account Servicing

Provides a point of contact for customer regarding all project communications

Provides professional customer interface and client relations throughout project

Is responsible for customer sign-offs, approvals and formal paperwork

Project Planning, Coordination and Management

Establishes overall project scope and manages dealer/manufacturer team to ensure coordinated effort

Directs, coordinates and manages task assignments and completion for entire internal team

Develops work plan, schedule and logistics based on overall project parameters, project schedule and scope, and customer's goals

Reviews project site, plans and product specifications

Assists in developing budgets, quotations and presentations and making the presentation to customer

Provides technical consultation to customer and customer's team

Provides a point of contact for, and coordinates with, client and all third party firms (broker, owner representatives, A&D firm, contractor, cabling vendor, building manager, electrician and other trades, client's facility and IT groups, movers, etc.)

Project Administration

Maintains detailed project documentation, including documentation of key project decisions and customer project requests and revisions

Provides timely, formal written communications throughout project to client and internal team members (This also includes formal weekly status reports)

Manages accurate and detailed record keeping, including all sign-offs, approvals, and key decision records, etc.

Project Implementation

Order Management

Installation Planning

Installation Coordination & Supervision

Punch List/Installation Close-Out

Contract Furniture/Technical Skills