BI & Data Analyst
- San Francisco, CA
Line2, based in downtown San Francisco, is a cloud-based phone service that offers separate business and personal phone numbers on your mobile phone, tablet and computer. Designed for freelancers and small businesses, Line2 is a complete VoIP phone line with phone number, texting, calling, caller ID and visual voicemail. Line2 operates seamlessly over Wi-Fi and 4G/LTE networks, and provides advanced call handling and business features.
WHO YOU ARE
Passionate about business intelligence and data analytics solving problems and answering key questions.
Committed and thorough, delivering projects to completion with high quality.A team player.
A data first advocate.
Integrating our BI platform Domo with internal and 3rd party data.
Evaluating trends in customer usage and behavior to support internal customers.
Building dashboards reflecting KPIs and key trends.
Producing reports reflecting user demand, system utilization & performance.
Generating reports and alerts related to fraud-prevention and operations.
Supporting escalated requests for data or analytics from internal customers.
Fully owning administration of Domo.
Fully owning creation and maintenance of visual reporting.
Working with many internal teams to deliver timely results with tight delivery schedules.
Reporting to Director of Operations.
To be successful in this role you will generally have:
Capacity for creative problem solving and strategic thinking.
Ability to translate business questions into BI answers.
Ability to write and execute complex SQL queries to extract data from a variety of internal and external sources.
Experience with relational DB design, experience with data warehousing a plus.
Experience with data visualization and reporting in a 21st century Business Intelligence tool. Familiarity with Microsoft Report Server and Microsoft Environment.
Knowledge of Google Analytics and other reporting technology, experience with reporting from Hubspot and Appbot a plus.
Working for Line2 is going to put your knowledge and aspirations to the test and you will come out the better for it. Our success is a result of the emerging changes in the mobile business world, including the boom in smartphones, the shift to IP based communications, and the continuing explosion of cloud-based services. With your help Line2’s product offerings will stand out from the competition.
Casual office with no attitudes.
Great location in downtown San Francisco - easy access by BART, Muni and Caltrain.
Work with an amazing team. We’re seasoned startup veterans and great human beings.
Get the opportunity to see your work have an immediate impact on the livelihoods of our customers -- independent professionals and small businesses -- as well as on our company’s success.
We work hard and play hard with monthly group events such as SF Giants games, Spin ping pong club, Jones patio and more.
Free snacks and beverages in the kitchen.
15 Days of paid vacation.
Full health, dental and vision benefits.