Assistant Grocery Manager
- Full-time
Company Description
Company Description
At Linden Hills Co-op, we adhere to the following ends policies:
* Provide and promote healthful choices for our members and shoppers
* Provide, use and promote earth-friendly, sustainable products
* Encourage activism on sustainability, health and nutrition-related issues
* Build community within Linden Hills and neighboring communities.
The idea for a natural foods cooperative in the Linden Hills neighborhood of Minneapolis’s Lakes district was first considered in 1975, by a small group of neighborhood residents interested in having access to organic, local and natural food. After a series of planning meetings and initial fundraising, a small space was secured and the new co-op opened on March 12, 1976. At the end of Linden Hills Co-op’s first fiscal year, $101.69 in profit was divided among the twenty-four founding members.
In the nearly 40 years since then, Linden Hills Co-op has moved and expanded its offerings four times while remaining the neighborhood’s primary grocer—“big enough to meet your needs; small enough to meet your neighbors.” With a full service deli, great selection of locally made and locally raised foods, many choices for different dietary needs, and a sunny indoor dining area, the co-op serves as a community gathering place—-with groceries.
Job Description
This position is primarily responsible for assisting the Grocery Manager with the
day to day operation of the store to meet objectives for sales, margin,
inventory, and customer service. This position will also be responsible for
implementing strategies to improve customer service, drive store sales, and
increase profitability and maintaining store appearance and product
presentation to company standards by performing the following duties.
Qualifications
CUSTOMER SERVICE
Assists customers with questions, in prompt, friendly, courteous manner
and refers them to others as necessary.Offers suggestions for purchases and ways to prepare products.
Helps customers place and fill special orders.
Models excellent customer service for the Store team.
PURCHASING
Helps negotiate for grocery departments and products; favorable prices,
terms, quality and delivery.Places orders to ensure steady supply of what customers want, and adequate
supply for specials.Evaluates vendors and investigate new sources of supply. Presents to
Grocery Manager for approval.Receives orders and obtains credits following established procedures.
Ensures current, accurate prices are in scanning system, if not correct
with scanning department.Participates in setting sales and margin goals for the department with
Grocery Manager.Reviews financial reports with Grocery Manager and takes corrective action
as needed.
STOCKING/MERCHANDISING
Sets stocking priorities to ensure shelves are fully stocked and rotated
for freshness.Maintains price guidelines to achieve margin goals.
Visits other stores for price comparisons, product and merchandising
ideas. Reads trade journals to keep abreast of developments in industry.Ensures informational signs and price labels/shelf tags are accurate,
uniform and up to date.Helps to plan and build endcaps and displays.
Maintains storage system in backroom and overstock areas for all backend
departments.Provides product information as needed for staff, customers, and
newsletter.Assists Grocery Manager in the design and implementation of procedures for
ordering, receiving, inventory tracking, and back room organization.
DEPARTMENT MAINTENANCE
Ensures stocking is done accurately and efficiently.
Ensures that department areas are in clean, orderly condition, meeting
health department standards.Alerts manager, MOD or FC to potential shoplifters, disorderly customers
or other emergencies.Plan and coordinate inventories.
Maintain department equipment in working order.
Ensures compliance with company’s safety practices and procedures, both
throughout the store and within the department.Ensures that sales floor department shelves, displays, aisles, and storage
areas are maintained in a clean, orderly condition, satisfying Health
Department and store safety standards.Provides support to store employees during peak periods or when scheduling
conflicts arise.Ensures safety of staff and customers, responds to emergencies and safety
hazards.Ensures safety and quality of all grocery products by monitoring storage
conditions, temperatures and shelf life; discounts short dated product.Ensures that unsellable items are returned for credit or disposed of
following company procedures.
PERSONNEL
Participates in hiring of qualified applicants following established
policy.Helps facilitate on the job training
Participates in conducting performance evaluations.
Helps prepare schedule hours within payroll allocation set by Grocery Manager.
Assist the Grocery Manager in Addressing performance and personnel issues
in a timelymanner and in adherence to company’s policies.
Assists the Grocery Manager as necessary to train, schedule, and maintain
a qualifiedteam.
Conducts or assists in providing performance reviews of assigned staff.
Documents personnel matters.
Identifies training opportunities and coordinates needs with Grocery
Manager.Ensures that all staff is thoroughly trained for the position they are
filling.Meets labor, sales and margin goals determined in conjunction with the
Store Manager.Maintains working knowledge of personnel reports, margin reports, weekly
salesnumbers and financial goals.
Communicates relevant sales, margin and labor goals to team on a regular
basis.Communicates standards, expectations, policy changes and product knowledge
to team
OTHER RESPONSIBILITIES
Performs other tasks assigned by Grocery Manager.
Attends department and storewide meetings.
Participates in all inventory counts.
Assists with resets as needed.
Communicates supplier issues and shelf/product needs to Grocery Manager.
Receives orders, or ensures proper receiving in accordance with
established procedures; maintains accurate receiving records.Coordinates returns and credits from suppliers where applicable; maintains
accurate accounting of credit requests.Reviews invoices for accuracy.
Carries out supervisory responsibilities in accordance with the
organization's policies and applicable laws. Responsibilities include
interviewing, hiring, and training employees; planning, assigning, and
directing work; appraising performance; rewarding and disciplining employees;
addressing complaints and resolving problems. EDUCATION AND/OR EXPERIENCE:
High school diploma or general education degree (GED); 2
years of college preferred. 3 years minimum experience required in a
retail/grocery setting.
Additional Information
We look forward to receiving your application!
All your information will be kept confidential according to EEO guidelines.
This application is intended for use in evaluating your qualifications for employment. This is not an employment contract. When you submit this application, you promise that the information is true, correct and complete.
All qualified applicants will receive consideration without regard to race, color, creed, religion, national origin, gender, marital status, status with regard to public assistance, membership in a local commission, the presence of disabilities, sexual orientation, age, or other characteristics protected by law. In addition to the application, other assessments, including, but not limited to, interview, job related skill testing, personality testing, background verification and reference verification may be required prior to employment. This application will be considered active for sixty days. If you wish to be considered for employment after sixty days, or for a different position, you may have to complete another application. If you are under 18 years of age, you may be required to provide additional documents to be eligible for work.