Company Description
At Linden Hills Co-op, we adhere to the following ends policies:

* Provide and promote healthful choices for our members and shoppers

* Provide, use and promote earth-friendly, sustainable products

* Encourage activism on sustainability, health and nutrition-related issues

* Build community within Linden Hills and neighboring communities.

The idea for a natural foods cooperative in the Linden Hills neighborhood of Minneapolis’s Lakes district was first considered in 1975, by a small group of neighborhood residents interested in having access to organic, local and natural food. After a series of planning meetings and initial fundraising, a small space was secured and the new co-op opened on March 12, 1976. At the end of Linden Hills Co-op’s first fiscal year, $101.69 in profit was divided among the twenty-four founding members.

In the nearly 40 years since then, Linden Hills Co-op has moved and expanded its offerings four times while remaining the neighborhood’s primary grocer—“big enough to meet your needs; small enough to meet your neighbors.” With a full service deli, great selection of locally made and locally raised foods, many choices for different dietary needs, and a sunny indoor dining area, the co-op serves as a community gathering place—-with groceries.

• Customer Service. Provide prompt, friendly, courteous customer service.  Answer questions on nutrition and natural products within legal guidelines, referring to other staff and resources when appropriate. Offer samples and suggestions for purchase and preparation in a friendly manner. Stay current on customer policies, including returns, special orders, etc.
  

• Receiving Orders. Assist in the daily receiving of all orders. This includes checking in product, stocking with proper rotation and filling displays, scanning and processing invoices and completing each order fully. All HBC staff is required to receive orders daily in addition to all other duties.

• Ordering. Place orders for HBC items to ensure steady supply of products and adequate inventory levels. Continuously evaluate designated product lines with respect to customer wants, holistic trends and fit. Coordinate returns and credit from suppliers as needed. Ensure accurate prices are in scanning system and on department signs for new items.

• Financial performance. Continuously monitor and evaluate pricing, margins, and movement of designated product lines to meet department margin goals. Exercise awareness of designated product lines’ impact on other lines and total department picture. Maintain adequate but not excessive inventory levels. Work with department manager to meet margin/sales goals and take corrective action or mark down items as needed.

• Merchandising. Maintain attractive, fully stocked and rotated HBC shelves and displays in accordance with store merchandising policies.

• Knowledge development. Stay current on new products and specials. Attend vendor-sponsored trainings and other training opportunities as opportunities arise. As
  time permits, read department reference materials and use the Internet and
  other resources to increase knowledge. Also, serve as a resource for other HBC staff as customer questions arise; work with HBC management to identify training needs and develop and deliver training.

• Work area maintenance. Maintain work spaces and office equipment in an orderly manner and share them respectfully.

• Communication and cooperation. Attend HBC department meetings and communicate regularly with HBC staff to ensure department cohesion and customer satisfaction. Read department log book at the beginning of every shift.  Work with other buyers, the HBC manager and the Purchasing Team to coordinate promotions planning, optimize the department’s product mix, and promote continuous mutual learning.

• Backstock. Work with HBC staff to coordinate running backstock and knowledge of all
  backstock in the department. Communicate through the log book what backstock was completed each shift.

• Safety. Work in a safe manner, following safety procedures. Perform other tasks as assigned by HBC management.

• Required: At least 1 year’s experience in
  fast-paced retail environment


• Required: At least 2 years’ experience working
  with health and body care products, or equivalent training in holistic
  health care


• Required: Computer literacy


• Required: Demonstrated customer service skills,
  including ability to project friendly, outgoing presence


• Required: Demonstrated strong verbal communication
  skills, both in person and over the telephone, including the ability to
  give clear instructions


• Required: Demonstrated excellent listening skills


• Required: Demonstrated ability to apply sound
  judgment to complex or ambiguous situations, applying appropriate limits
  and boundaries to customer interactions


• Required: Demonstrated ability to sustain a strong
  focus on detail and maintain a prolonged commitment to tasks


• Required: Demonstrated ability to be flexible in
  the face of changing priorities


• Required: Knowledge of major HBC suppliers and
  lines sufficient to make effective purchasing, pricing, and merchandising
  decisions


• Required: Knowledge of vitamins, supplements, and
  natural personal care products sufficient to educate customers about the
  product and promote satisfaction with their selections


• Required: Knowledge of natural foods, especially
  herbs, spices, and teas, sufficient to educate customers about the product
  and promote satisfaction with their selections


• Required: Familiarity with holistic health and
  nutrition books


• Required: Familiarity with general merchandise of
  the kind carried at the Wedge


• Preferred: At least 1 year’s experience with retail
  ordering and merchandising


• Preferred: Demonstrated ability to work well with
  others in fast-paced team environment


• Preferred: Demonstrated ability to deal
  respectfully and calmly with challenging people and situations

We look forward to receiving your application!
All your information will be kept confidential according to EEO guidelines.

 This application is intended for use in evaluating your qualifications for employment. This is not an employment contract. When you submit this application, you promise that the information is true, correct and complete.