We are seeking an experienced Workday HCM professional to support the ongoing health, stability, configuration, and production operation of a large Workday environment. This is a hands-on contract role combining functional Workday configuration with technical and integration-facing production support.

The ideal candidate has deep Workday Core HCM experience and is comfortable owning day-to-day platform issues, maintaining configuration, troubleshooting business processes and integrations, supporting worker lifecycle processes, and identifying sustainable solutions to recurring production problems.

Enterprise experience strongly preferred.

## Key Responsibilities

* Support the day-to-day operational health and stability of Workday Core HCM and related worker lifecycle capabilities.

* Investigate and resolve functional configuration and technical production issues.

* Troubleshoot failed or incorrect Workday business processes, transactions, configuration, security assignments, and unexpected system behavior.

* Identify recurring production issues and implement sustainable fixes that reduce repeated manual intervention.

* Support incident resolution and root-cause analysis for production-impacting issues.

* Maintain Workday configuration health and help identify areas of functional or technical debt.

* Configure and maintain functionality supporting worker and contingent worker lifecycle processes, organizations, supervisory structures, staffing changes, job changes, business processes, security assignments, and foundational worker and organization data.

* Troubleshoot business process routing, condition rules, notifications, validations, security, and related configuration.

* Support troubleshooting of inbound and outbound Workday integrations and system-to-system data flows.

* Help determine whether integration-related issues originate in Workday configuration, integration logic, data, or external system behavior.

* Partner with integration specialists to diagnose issues involving APIs, web services, middleware, and downstream systems.

* Support validation of worker and organization data integrity across Workday and connected systems.

* Contribute to remediation of recurring integration-related production issues.

* Support Workday Help configuration and operational issues, including case routing, visibility, security, and business processes.

* Support Workday processes and data related to contingent workers and connections with VNDLY.

* Collaborate cross-functionally with product, functional, integration, HR service, procurement, finance, and other stakeholders as needed.

* Support ongoing platform maintenance, release readiness, operational effectiveness, and production health.

## Must-Have Skills

* 5+ years of hands-on Workday experience.

* Strong functional knowledge of Workday Core HCM.

* Hands-on experience with Workday configuration.

* Experience with Workday Business Processes and worker lifecycle processes.

* Production support and troubleshooting experience.

* Ability to troubleshoot common Workday integration issues.

* Ability to work independently with minimal supervision.

* Ability to follow established Workday configuration and integration patterns.

## Nice-to-Have Skills

* Experience with Workday Help.

* Experience with VNDLY or contingent workforce processes.

* Experience with Workday reporting and calculated fields.

* Experience with Workday security administration and security troubleshooting.

* Experience supporting SOX controls, audits, or User Access Reviews.

* Experience working in a large or global Workday environment.

* Broader Workday integration experience beyond basic troubleshooting.

## Required Tools & Platforms

* Workday

* Workday Core HCM

* Workday Business Processes

## Location, Time & Engagement

* Remote contract engagement.

* Candidates may be based in LATAM, excluding Mexico, or the United States.

* Must be able to provide working-hour coverage aligned with U.S. Central Time.

* Full-time allocation of approximately 40 hours per week.

* Current engagement end date: March 31, 2027.