Officer, Member Services
- Full-time
Company Description
Airk Air, West and Central Africa’s largest carrier, seeks, the services of experienced and competent candidates to fill the following existing vacant position:
Job Description
Job Specifications;
Ensuring efficient operation of member service centre
Ensuring enhancing member awareness by handling accurate information relating to the programme.
Ensuring seamless member experience by handling of members who have not received member pack
Ensuring pre-flight check to identify members scheduled to travel and circulation of the same to all airports.
Qualifications
Requirements:
3-5 years experience in similar job role while a university degree would be of advantage.
Knowledge of principle, practice and techniques of operations.
Positive attitude, excellent communication in oral/written English
Must be fully computer literate, preferably with prior experience of the implementation of customer loyalty programmes.