Customer Service Manager (REF HR/ADM/CSM/002)
- Full-time
Company Description
We are a foremost indigenous company operating in food, beverage and tobacco sector of the Nigeria Economy. As a result of expansion and growth we invite self motivated and result oriented professionals to join our team.
Job Description
- The appointee will amongst other things be responsible for
- Develop and maintain a readily available and up-to-date customer database.
- Handle customer’s complaints and keep accurate up to date records of discussions or correspondence with customers.
- Visiting customers to provide a one to one service delivery.
- Develop, build and maintain a strong bonding relationship from customers to company products.
Qualifications
- The suitable candidate must possess
- H.N.D or B.Sc in Social Science, MBA will be an added advantage.
- Minimum of 7 years experience (in managerial position) in FMCG and not more than 40 years.
- Good leadership and motivational skills.
- Interpersonal skills and result oriented.
- Must be computer literate, with valid drive’s license.
Additional Information
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