Payroll Systems Specialist
- Full-time
- Permanent/Regular or Fixed Term Contract/Temporary: Permanent (UK and ROW) / Regular (US)
- L&G Business Unit: Legal & General Retail
- L&G sub Business Unit: LGRR
- Primary Location: Cardiff, Four Central Square
- Job Family: Finance
Company Description
Legal & General (L&G) is a leading UK financial services group and major global investor.
We’ve been safeguarding people’s financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders.
We are one of the world’s largest asset managers and provide powerful asset origination capabilities. Together, these underpin our retirement and protection solutions: we are an international player in pension risk transfer, in UK and US life insurance, and in UK workplace pensions and retirement income.
Who we are
Our Retail business supports customers throughout their lives, to help them save, plan, protect and enjoy retirement.
We’re a leading provider of retirement and protection solutions. We aim to support our c.12.8 million policyholders and workplace members throughout their lifelong financial journeys.
We focus on helping the customers of today and tomorrow achieve better long-term outcomes. We either talk with them directly or work with intermediaries and employers to meet their needs. We use the latest technology to connect with them quickly, efficiently and wherever possible in highly personalised ways.
Job Description
We’re recruiting for a Payroll Systems Specialist to join us. We’re offering a competitive base salary.
We’re looking for a collaborative and curious Payroll System Specialist to join our team. In this role, you’ll help ensure our payroll systems run smoothly, accurately, and efficiently. You’ll work closely with system managers, operational teams, and subject matter experts to improve processes, strengthen system resilience, and support positive outcomes for our customers.
What you'll be doing:
- Supporting payroll system functionality and helping to enhance ways of working
- Conducting user testing, validating changes, and supporting smooth implementation
- Providing technical support and offering well-reasoned solutions to complex payroll issues
- Supporting projects by contributing to business testing and safeguarding operational processes
- Monitoring payroll non‑production environments and reviewing data and system behaviours
- Carrying out system reviews, disaster recovery testing and contingency checks to strengthen resilience
- Collaborating with colleagues and covering aspects of implementation activity when needed
- Embedding Conduct Risk principles and helping deliver good customer outcomes
Qualifications
Who we're looking for:
- Experience working with payroll processes, reconciliations, and system functionality
- Strong testing expertise across stages such as SIT, BAT and PAT
- An analytical mindset with the ability to identify, diagnose and resolve system issues
- Confidence communicating with a range of stakeholders
- Effective prioritisation and organisational skills, with experience structuring testing activity
- A proactive approach to problem‑solving and decision‑making
- A supportive team player who works inclusively and collaboratively
- Good working knowledge of Excel and an interest in continuous improvement
Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:
- The opportunity to participate in our annual, performance -related bonus plan and valuable share schemes
- Generous pension contribution
- Life assurance
- Healthcare Plan (permanent employees only)
- At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday
- Competitive family leave
- Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only)
- There are the many discounts we offer – both for our own products and at a range of high street stores and online
- In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart
Additional Information
At L&G, we believe it's possible to generate positive returns today while helping to build a better future for all.
If you join us, you’ll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.
We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time, term-time and job shares. Although some roles have limited flexibility due to customer demand, we accommodate requests when we can.
It doesn’t matter if you don’t meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.