Leadstack Inc.

Min Experience/Accountabilities:
• Minimum 3 years of experience; experience to include implementation, testing, and on-going support of clinical application(s)
• At least 2 years Health Care Information Technology (HCIT) consulting work experience
• Must have advanced Inpatient workflow experience.
• Cerner experience highly desired
• Experience as a Licensed Clinical worker or Health Care worker a plus
• Self-starter with ability to identify opportunities for improvement and drive change initiatives
• Strong presentation skills to executives and chief clinicians
• Work closely with appropriate personnel to establish clinical workflows (Provider, Nursing, Front Office, Ancillary staff, Lab, Radiology, Pharmacy, Medication Administration and other Orders workflows)
• Drives development of future state workflows leveraging clinical and application knowledge
• Educates clinicians on appropriate system use and promotes positive experience of IT solutions
• Develop and monitor Key Performance Indicators for assigned facility
• Responsible for the implementation and development of assigned clinical applications, including providing 1st-2nd level of support to end-users.
• Work closely with internal resources and vendor to upgrade applicable software or enhancements, including testing any new functionalities, enhancements, or upgrades.
• Monitors project progress by tracking activities; resolving problems; maintaining progress reports; and escalating problems as needed.
• Analyzes applications and make recommendations for improvement.
• Analyzes problems and errors produced by applications and end-users and work closely with end-users and vendor to effectively correct the problems.
• Supports and troubleshoots interfaces for inbound/outbound.
• Determines operational objectives by analyzing functions; gathering information; and evaluating output requirements and formats.
• Provides references for users by writing and maintaining user documentation, such as Job Aids; provides help desk support; and trains users.
• Maintains system protocols by writing and updating procedures.
• Sits on various entity and enterprise-wide IT committees as representative and liaison
• Works with leadership to identify SMEs for project work as needed

Bachelor’s degree

Direct Hire