lastminute.com is the European Travel Tech leader in Dynamic Holiday Packages. It operates a portfolio of well-known brands such as lastminute.com, Volagratis, Rumbo, weg.de, Bravofly, Jetcost and Hotelscan. 

Our mission is to lead the travel industry by leveraging technology to simplify, personalise, and enhance our customers’ travel experience. Experts in brightening up online travel, we help our customers find and do "whatever makes them pink". 

We continuously invest in talented people who ensure our offering is closer to the needs of the customers and keep us at the cutting edge of technology evolution. More than 1,700 employees spread across our offices worldwide develop our own products and services to power the entire traveller journey for millions of people.

At the heart of our culture is a commitment to inclusion across race, gender, age, sexual orientation, religion, gender identity or expression and accessibility. We strongly believe in an equal opportunity space, which is welcoming and celebrates the uniqueness of everyone who works here. We value different lived experiences and respect viewpoints, as we know unicity drives innovation. We want to make sure our people reflect the communities across the world we help travel.

lastminute.com N.V. is a publicly-traded company listed under the ticker symbol LMN on the SIX Swiss Exchange. 

lastminute.com  is looking for a Business Analyst for its Supply Platform Team based in Chiasso.

The candidate will have the opportunity to work closely with the platform teams (Supply, Ancillary), as well as the Value Streams (Flight, Hotel, DP), becoming a key member in the Platform Insights team, leveraging his/her analytical and technical skills to produce actionable insight and improve business performance. 

Specifically, he/she will have the chance  to work on ancillary, flight and hotel supply integrations strategies, as well as pricing and traffic segmentation, and to observe market performance behaviours for the purpose of testing new approaches to revenue management. Moreover, there will be opportunities to work closely with product teams and finance/economics teams to define metrics, KPI and managerial views to help the business analyse and deepdive the data.

He/She will do so using company BI tools as well as using, implementing and maintaining bespoke debug and data wrangling tools built in Python.

The candidate will also have the chance to support development teams with data and insight, influencing their roadmap and having a direct impact on the group’s digital assets.

The role involves presenting analysis and results directly to senior managers, with a significant exposure to C-levels. 

Key Responsibilities

• Analyzing big data, determining customer trends and delivering insight to drive business performance

• Driving decision making and strategy with data and analytical insight

• Executing multiple projects across teams to successfully achieve specific goals and objectives 

• Create, maintain and use tools to help product and business teams spot issues or gather insights

Essential

• Degree in Business, Finance, Economics, Mathematics or similar fields

• Excellent knowledge of Excel 

• Good knowledge of SQL programming language

• Good knowledge of Python for data analysis, scraping/scripting and as a backend (Selenium, Flask, gunicorn, FastAPI)

• Fluency in English 

• Ability to influence decision-makers through presentation of analysis

Desirable

• Previous experience in an analytical role 

• Knowledge of business intelligence tools 

• Familiarity with digital and ecommerce business 

• Any other language will be considered a plus 

What we offer

By joining our company, you will have the chance to:

• Join a dynamic team in an inclusive-international environment
• Grow thanks to the career journey and our internal mobility perspective
• Manage your own schedule thanks to the flexible start and end of the working day
• Work a shorter working week (36h), of which 4 hours on Friday morning
• Get focus time for learning, development and/or deep work on Friday mornings
• Work partially or fully remote according to local laws (for Italian residence max 25% of remote working in a year)
• Enjoy continuous training thanks to our company platform
• Benefit from employee discounts on travel
• Receive 2 days off per year for the purpose of volunteering
• Welfare platform (Corporate Benefits) where you will find dedicated discounts with more than 1500 partners