Launched in 1998, this pioneering British-born brand has specialised in creating amazing experiences and unforgettable memories - from hotels, city breaks and holidays to theatre, entertainment and spa days. Experts in brightening up online travel, lastminute.com is among the worldwide leaders in the field, helping hundreds of thousands of customers every year find, and do, "whatever makes them pink".

lastminute.com is the European Travel-Tech leader in the dynamic holiday packages business, uniquely positioned to drive innovation-led growth.

Every month, lastminute.com reaches across all its websites and mobile apps (in 17 languages and 40 countries) 60 million unique users that search for and book their travel and leisure experiences. More than 1,200 people enjoy working with us and contribute to provide our audience with a comprehensive and inspiring offering of travel related products and services.

At the heart of our culture is a commitment of inclusion across race, gender, age sexual orientation, religion, gender identity or expression and accessibility. We strongly believe in an equal opportunity space, which is welcoming and celebrates the uniqueness of everyone who works here. We value different lived experiences and respect viewpoints, as we know unicity drives innovation. We want to make sure our people reflect the communities across the world we help travel.

lastminute.com is looking for a Product Manager for its User Domain team which is operating from various countries in Europe. The team is responsible for acquisition and activation of users by creating an engaging upper funnel experience.

Key Responsibilities

• Build activation features in Lastminute websites to engage users with our brands and products: personalised content, push notifications, lead generation and sign-up conversions
• Own the strategy to collect data about our audience and build customer profiles to build a personalised experience – in compliance with GDPR
• Manage the Login and User Account across all touchpoints in the lastminute customer journey
• Setup and integrate lead generation and retention journeys into Lastminute websites together with our CRM team
• Collect, interpret and translate data and information to support product and business decisions through different tools like A/B testing, User Testing, Analytics, Market Research, Competitor Analysis, Defining Metrics and KPIs
• Work with agile teams and aligning with stakeholders to deliver with fast time-to-market, quality and ownership

Skills and Experience

• Have been working as a product person in a B2C digital business for at least 3 years
• Have led product iterations on acquisition, activation, discovery or engagement patterns
• Knowledge of GDPR legislation  
• Are tech literate and can lead conversations with software engineers effectively both in discovery and delivery phases
• Have incorporated user research feedbacks into product increments
• Have supported the creation of efficient user experience design flow in different markets
• Have command of data around your products, through which you created global B2C successful iterations
• Have steered your products to success as defined by KPIs set within stakeholders from all departments in your company
• Contribute to the definition of your product strategy
• Have strong communication skills to navigate a dynamic organisation across multiple countries
• Are fluent in spoken and written English

About the team

Our company is distributed across major European countries, in a multicultural environment where the Pink spirit gets lived boldly 🦩 through async comms and live remote events, as well as hybrid office gatherings. 

Information sharing is crucial and, being a pure digital player, product management is at the heart of our business.

If you think we’re a fit and that we could have fun together, please let us know by applying for the position.

What we offer

By joining our company, you will have the chance to:

• Join a dynamic team in an inclusive-international environment
• Grow thanks to the career journey and our internal mobility perspective
• Manage your own schedule thanks to the flexible start and end of the working day
• Work a shorter working week (36h), of which 4 hours on Friday morning 
• Get focus time for learning, development and deep work on Friday mornings
• Work partially or fully remote according to local laws
• Enjoy continuous training thanks to our company platform
• Benefit from employee discounts on travel
• Receive 2 days off per year for the purpose of volunteering
• Get free snacks / fruit / hot drinks / water / beverages at our offices
• Participate in amazing winter and summer corporate events
• Benefit from extended parental or marriage leave according to local laws