Czech Customer Service (Lisbon)
- Contract
Company Description
At Kvinne HR Consulting, we take pride in connecting talented professionals with the right opportunities. Acting as trusted partners to our clients, we seek individuals who are eager to grow and make a positive impact in their careers. Our client for this position is a global leader in multichannel customer relations, offering a dynamic and supportive work environment with multiple growth paths — from customer service and technical support to digital solutions and content moderation.
Job Description
- Provide excellent customer service through various communication channels (phone, email, chat).
- Resolve customer inquiries and issues promptly and professionally.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to ensure customer satisfaction.
- Ensure compliance with internal processes and procedures.
- Assist with customer feedback and help improve service quality.
Qualifications
UE Passaport, Job Seeker Visa for Portugal or Residence Card in Portugal
Native or fluent in Czech (both written and spoken)
English B2 or C1
Minimum: High School Diploma
Previous experience in customer service is a plus but not mandatory
Positive, proactive mindset with strong communication and problem-solving skills
Ability to work independently and as part of a team
Comfortable using computer systems and technology
Flexibility to work rotating shifts if required
Additional Information
📍 Work Location: Lisbon – start your international career in a vibrant, multicultural city.
💼 Employment Contract: Secure, full-time position with a reputable global company.
🚀 Career Growth: Opportunity to develop in a multinational environment, with a complete training and familiarization phase.
🛫 Relocation Package:
Round-trip airfare covered (initial flight and free annual flight to your homeland)
Shared accommodation upon arrival
Reimbursement of travel-related expenses
Support throughout your relocation process
🩺 Health & Well-being:
Comprehensive health insurance from day one
Access to wellness programs and mental health support
🎓 Personal Development:
Free Portuguese language courses
Fun and enriching activities like surfing, soft trekking, and more
🎁 Extra Perks:
Employee discounts
Career development opportunities
A supportive and dynamic workplace where your contribution is valued
Ready to take the next step?
Join a team that values your talent and supports your growth. Apply now and start your exciting career journey in Lisbon!