Junior Adventures Group 

Start Date: ASAP

Job Title: After School Club Manager
Location: St Werburgh's Primary School, Avon, Bristol BS2 9US
Hours: 15 hours per week during term time & 40 hrs per week during all School Holidays.
Working Hours:
Monday to Friday - Hours: 15.00 - 18.00 for After School Club

Pay: £14.00 per hour 
NB: The successful candidate will be put forward for Paediatric First Aid Qualificaton, paid for by us if not already qualified

** Parking available onsite**

Contracts Available: Permanent - Part time during Term Time & Full Time during School Holidays

• Oversee all daily operations of the club, ensuring smooth functioning and adherence to established policies and procedures
• Manage and supervise club staff, including recruitment, training, scheduling, and performance evaluations
• Develop and maintain positive relationships with club members, addressing inquiries, concerns, and feedback in a timely and professional manner
• Manage the club's budget, monitor expenses, and implement cost-control measures to ensure financial sustainability
• Plan, coordinate, and execute club events, activities, and programs to enhance member engagement and satisfaction
• Ensure the club facility is well-maintained, safe, and compliant with all health, safety, and regulatory requirements
• Develop and implement marketing strategies to attract new members and retain existing ones
• Handle member complaints and conflicts with professionalism, working toward mutually satisfactory resolutions
• Prepare and submit regular reports to senior management regarding club performance, membership metrics, and operational challenges
• Maintain accurate records of membership, finances, and club activities
• Collaborate with department heads to optimize service delivery and member experience
• Ensure compliance with all applicable laws, regulations, and industry standards

**Required Qualifications:**

• Minimum 3-5 years of experience managing or operating clubs, fitness centers, or similar membership-based organizations
• Proven experience working with and managing children or youth programs
• Strong leadership and staff management skills with demonstrated ability to recruit, train, and supervise teams
• Excellent customer service and member relations skills
• Proficiency in budget management, financial planning, and cost control
• Knowledge of health, safety, and regulatory compliance requirements for club operations
• Strong organizational and time management abilities
• Excellent written and verbal communication skills
• Proficiency with club management software and Microsoft Office Suite

**Preferred Qualifications:**

• Bachelor's degree in Business Administration, Management, or related field
• Certification in club management or hospitality management
• Experience with marketing and member retention strategies
• Background in event planning and coordination
• Knowledge of facility maintenance and operations management
• Experience handling member complaints and conflict resolution
• Familiarity with membership database systems and reporting tools

#JAGH