Senior Technical Program Manager

  • Full-time

Company Description

Launched in 2007, ixigo is an AI-based travel app based in Gurugram, India. ixigo services Indian travellers and their travel utility, planning and booking problems using technology and artificial intelligence. Offering train, flight and bus utility & bookings, the company applies AI for deal discovery, personalized recommendations, airfare predictions & alerts, train delay prediction, PNR confirmation prediction and automated customer service.

Job Description

We are seeking an innovative technical program manager to contribute to the development of new technology products for our company. In this role, your duties will include overseeing the various stages of product development and collaborating with the software development team. You will also be responsible for the deployment and integration of new products.

Working with our team requires a blend of business insight and technical skills shown through the ability to translate problems into impactful roadmaps and backlogs. You understand goals and define requirements in partnership with stakeholders, product management, and development teams to drive desired outcomes.

Roles & Responsibilities:

  • Take ownership through every stage of the agile software development lifecycle

  • Facilitates all the Scrum ceremonies

  • Fetching reports from JIRA & maintaining sprint metrics

  • To forecast and publish the plan for all the major projects running 

  • Develop a detailed project plan to monitor and track progress, manage changes to the project scope & project schedule using appropriate verification techniques

  • Keeping close track of all the deliveries 

  • Coach the team members around Scrum & Agile whenever needed

  • Assist the Product team in maintaining the roadmaps & Backlogs

  • Collaborates with other Technical Program Managers (TPM) to coordinate cross-team dependencies and other teams within the organization 

  • Provide visibility into gaps, issues, risks, and opportunities across Agile teams

  • Contributing ideas to product development initiatives

  • Collaborating with system engineers and software architects

  • Reporting product development progress to Senior Leadership 

  • Overseeing product deployment and integration.

  • Evaluating product performance metrics and facilitating adjustments.

  • Documenting processes and ensuring compliance with industry standards.

  • Keeping up with advancements in product technologies

  • Maintaining the open communication environment

Qualifications

Desired Skill set:

  • Bachelor's degree in computer sciences, software engineering, technology management, business management, or similar.

  • Total 10 + Years of Experience and relevant of 6+ years of experience in technical program management, in software product industry

  • Expertise in Agile methodology

  • Experience of Program/Project Management and/or Scrum Master experience in a high-tech company, preferably in a B2C e-commerce environment

  • A demonstrated experience driving agile software development with engineering, quality assurance, and functional teams

  • Proficiency in JIRA

  • Scrum Certifications are a plus

  • Demonstrate understanding of functional and technical information (e.g. user flows, technical system design, and workflows)

  • Very good written and verbal communication skills