Officer 3, Operations Compliance Services

  • Full-time
  • Department: Client Services
  • Type of Hire: Permanent

Company Description

ABOUT IQ-EQ

We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. 

We employ a global workforce of 6,500+ people across 24 jurisdictions and have assets under administration (AUA) exceeding US$857 billion. We work with 13 of the world’s top 15 private equity firms.

Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts.

Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding. 

We’re driven by our Group purpose, to power people and possibilities.

Job Description

Introduction:

You’ll support client onboarding and ongoing due diligence by ensuring timely and accurate completion of CDD and KYC requirements. You’ll prepare documentation, maintain trackers, and perform screening and risk assessments in line with AML/CFT regulations. You’ll collaborate with internal teams to deliver compliant, high-quality outcomes while maintaining data integrity across systems. The role requires strong analytical, communication, and problem-solving skills to manage risks, resolve queries, and improve processes.

What you'll do

  • You’ll apply your knowledge of AML/CFT/CPF regulations, including the Jersey Handbook and global frameworks (OECD, FATF, ESMA), to support client onboarding and due diligence processes.
  • You’ll demonstrate strong understanding of CDD/KYC requirements, onboarding procedures, and policies for private wealth, corporate, and fund clients.
  • You’ll perform onboarding and ongoing monitoring activities using core systems (e.g., 5Series, Imagein, PureFunds, MaxComply), ensuring accuracy and data integrity.
  • You’ll utilize analytical thinking, risk assessment, and attention to detail to identify red flags, PEP connections, and ensure appropriate mitigation measures.
  • You’ll communicate effectively, collaborate with cross-functional teams, and handle queries, escalations, and process improvements while maintaining high integrity and professionalism.

WHAT WE OFFER:

  • Competitive Total Rewards Package: Comprehensive annual compensation including basic salary, HRA, special allowance, provident fund contributions, gratuity, internet allowance, and food allowance.
  • Health & Insurance Coverage: Medical insurance, group term life insurance, and group personal accident insurance for financial security and peace of mind.
  • Allowances & Support: Transportation or transportation allowance and shift allowance to support work flexibility and commuting needs.
  • Paid Time Off: Generous paid leave to support work–life balance.

Qualifications

  • You’ll hold or be working toward an AML certification (or equivalent), supporting your understanding of client due diligence and regulatory requirements.
  • You’ll bring 2–3 years of experience in CDD, particularly within Private Wealth, Corporate, and Fund industries, applying this knowledge to onboarding and monitoring processes.
  • You’ll demonstrate a clear understanding of various client structures (e.g., funds, companies, trusts, foundations, pension funds, insurance, and investors) in your day-to-day work.
  • You’ll apply AML/CTF risk assessment methodologies to evaluate client risk profiles and ensure compliance with regulatory standards.
  • You’ll use strong technical skills, including proficiency in MS Word, Excel, and Access, along with solid analytical, organizational, and communication abilities to support CDD activities effectively.

Additional Information

OUR COMMITMENT TO YOU AND THE ENVIRONMENT

As a forward-looking business, sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining meaningful, long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment.

There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee.

Our learning and development programmes and systems enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 6,500+ employees - from 94 nationalities, across 24 countries - to each achieve their potential. Through IQ-EQ Launchpad we support female managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced.

We’re committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our client’s sustainability and success leads to our sustainability and success. We’re emotionally invested in our clients right from the beginning.

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