At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

The Logistics & Distribution Senior Project Manager will be an integral part of the Global Logistics Project Management team, responsible for implementing RFPs, COE initiatives, and Logistics & Distribution programs in the APAC region. This individual will lead cross-functional and cross-business unit improvement initiatives focused on process optimization, capacity, scalability, and efficiency. They will collaborate on project chartering, facilitation, governance, and tracking of other COE projects at Intuitive. The ideal candidate will have experience with complex project management, a good understanding of logistics and distribution programs, Centers of Excellence, project management tools, and infrastructure.

Essential Job Duties 

• Execute projects identified by Global Logistics leadership within the required budget, timelines, and given infrastructure.

• Develop and maintain project management infrastructure supporting project collaboration (e.g., Smartsheet, Box folders, project artifacts) within the approved project governance.

• Shape regional Logistics and PMO strategies and influence prioritization of initiatives.

• Identify and schedule project deliverables, milestones, and required activities and tasks.

• Monitor the creation and execution of project charters, stakeholder analyses, and process maps to aid in project initiation and planning.

• Provide leadership and motivation to project team members throughout the project lifecycle and confer with project staff to outline work plan.

• Establish work plan and staffing for project activities, iterations or phases, and arrange for recruitment or assignment of project personnel.

• Implement project communication plan.

• Perform risk assessment and implement mitigation plans.

• Monitor project activities, ensuring consistency, quality and integrity across the project and portfolio.

• Ensure that project goals are accomplished and are in line with business objectives.

• Assign duties, responsibilities and scope of authority to project personnel.

• Direct and coordinate activities of project personnel to ensure that the project progresses on schedule and within budget.

• Write and present weekly status reports to leadership, including reports prepared by project personnel and modify schedules or plans as required.

• Present recommendations or ask for specific support to “go to green” of steering committees and leadership.

• Continuously benchmark project management performance to identify improvements and achieve higher capability maturity in project and portfolio management.

• Collaborate with upstream and downstream partners to understand process pain points and drive improvements impacting cross-functional KPIs.

• Present project updates, findings, and detailed, prioritized recommendations to sponsors and key stakeholders in various formats.

• Collaborate with Global Process Owners to implement system and process improvements ensuring alignment and consistency.

• Execute retrospectives (post-mortem, lessons learned) in a timely, relevant manner.

Required Skills and Experience

• Minimum of 8+ years of professional experience working with various stakeholders worldwide and cross-functionally.

• Highly proactive with the ability to work independently.

• Highly organized with a strong ability to prioritize.

• Excellent communication skills, including experience presenting in front of leadership.

• Fluent English language skills (both verbal and written) required.

• Ability to travel domestically and internationally.

• Minimum of 5+ years of BU or BU-facing experience, with sensitivity and commitment to business problem solving.

• Demonstrated experience and ability to use “soft skills” successfully.

• Demonstrated experience in leading a team.

• Experience in logistics and distribution environments.

• Experience in medical device, pharmaceuticals, aerospace, or other regulated industries strongly preferred.

• Experience working with or leading IT teams in developing SAP-centric solutions.

• Enthusiastic with a passion for learning, development, and teamwork.

Required Education and Training 

• Minimum Bachelor’s degree in business, logistics, engineering, or similar, or an equivalent blend of work and certification experience required.

• Excellent project management skills required. PMP certification preferred.

• Intermediate user of LucidCharts, Box, Zoom, and Microsoft Visio, PowerPoint, Project, Excel, or similar required.

Preferred Skills and Experience 

• Familiarity with ISO13485:2016 and MDSAP.

• Six Sigma training

• APICS certification (optional)

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees
who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).  

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s
start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes. 

This position may be filled at a different job level than listed here depending on
business need and/or on the selected candidate’s experience, knowledge and skills.
Compensation will be based primarily on the job level at which the role is filled and the
candidate’s qualifications, consistent with applicable law.