It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide.

We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.

The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.

If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.

Primary Function of Position

The primary role for this position is to partner with Manufacturing to develop and sustain a well-trained and flexible workforce through hands-on training, mentoring, and formal certification. Work closely with Production and Training Supervisor to identify and prioritize quarterly training goals based on production needs. Routinely meet with Production and Training Supervisor to review training plan in order to achieve quarterly goals. Assist in maintaining the accuracy of manufacturing and training documentations to ensure the effectiveness of the training program.

Essential Job Duties

• Deliver OJT training courses in the areas of manufacturing skills and processes, quality system and requirements, information technology tools, and other subjects as required.
• Work on training projects as needed to improve the quality, efficiency, or safety of the production workforce.
• Assess employee skills and provide feedback to management.
• Track and maintain training data for accuracy.
• Provide technical support to Manufacturing personnel and the production line as needed.
• Conduct training of Manufacturing personnel and perform certifications per certification criteria and requirements.
• Perform weekly and monthly audits of manufacturing area based on Manufacturing Standards and Guidelines.
• Solicit Training Evaluation from Manufacturing personnel to identify areas for improvement in training process.
• Properly complete manufacturing documentation, initiate reports, escalate quality issues, report efficiency, and record measurements as needed.
• Identify and prevent gaps in training and production coverage
• Perform other duties as assigned

Required Skills and Experience

• Minimum 12 months of experience as Tissue Processing Technician or equivalent experience.
• Basic level of competency with MS Word, Excel, and PowerPoint

Required Education and Training

• Minimum High School Diploma or equivalent experience with relevant manufacturing related software such as Agile, SAP, and ISU.

Working Conditions

• 7:00am – 3:30pm Monday – Friday.
• Requires lifting up to 40lbs
• Must be able to spend most of shift on feet and walking around, as required

Preferred Skills and Experience

• Knowledge of principles of Andragogy.
• Experience with continuous improvement and ability to make creative recommendations to improve production effectiveness.
• Excellent assembly capabilities and exceptional track record in production.
• Perform at a high level with consistency and be in good standing, (e.g., quality issues and Attendance).
• Demonstrate leadership, independence, and meet CCEE standards.
• Ability to present training course material to individuals and groups and to effectively facilitate their learning process.
• Excellent written and verbal communication skills.
• Strong organizational skills.
• A firm understanding of Intuitive Surgical quality requirements.
• Solid understanding of all manufacturing guidelines, policies, procedures, DOPs, etc.
• Understands MPI/WI templates, Design Controls, Change Controls, Product and Engineering Processes.
• Provide both support in the training department and with manufacturing production.
• Lead by example and be a strong team player.

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees
who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).  

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s
start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes. 

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

This position may be filled at a different job level than listed here depending on
business need and/or on the selected candidate’s experience, knowledge and skills.
Compensation will be based primarily on the job level at which the role is filled and the
candidate’s qualifications, consistent with applicable law.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target compensation ranges are listed.