It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide.

We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.

The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.

If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.

Primary Function of the Position

Material Handler 3 is an advanced position requiring significant experience in warehousing operations, exceptional technical skills (equipment operation, counting, space utilization, handling efficiency), and in-depth knowledge of inventory management systems and Microsoft applications. The job entails becoming an SME in all warehouse processes as well as being able to take on special projects, suggesting improvements to increase productivity and efficiency, and coordinating with cross-functional teams.  

Essential Job Duties

This position will fulfill the following roles (If applicable to the site):

• Shipping: Verifies, checks, validates outgoing material to make sure labels, packing slips, BOL’s other shipping documents and serial numbers are done, attached, and processed according to work instructions
• Kitting: Utilize the Production work orders process to put together kits.
• Receiving: Receiving materials, physically and systemically, to be used in production operations and engineering projects.
• Parts Put-away: Physically moving approved Production materials from Quality staging areas into warehouse storage locations.
• Warehouse
  • Point-of-use parts replenishment, for designated production lines.
  • Maintain, report, and drive POs for cross-divisional and other locations replenishment process.
  • Parts Replenishment: Parts replenishment for designated production lines. Follow First-in, First-out (FIFO) when putting away, picking, and replenishing material.
  • MT: Fulfilling and transacting MT requests received either electronically or via hard copy.
  • Sales Order Fulfillment: Fulfilling and transacting Sales Orders
  • STO: Process approved Stock Transfer Orders
• Pack Out: Packing finished assemblies and materials from other departments for shipping.
• Inventory Control: Understand the full flow of the material within stockroom locations. Participate in Cycle Count, Physical Inventories, and reconciliation activities in coordination with the Supervisor/Material Handler Lead; conduct material audits and parts verification; and evaluate bin capacity and consolidations to increase storage capacity. Maintain various SOX compliance audit records and suggest improvements to warehouse efficiency.
• Ensure the business unit is always audit-ready.
• Responsible for complying with general Good Warehouse Practices (GWP) and Warehouse housekeeping processes.
• Proficient at performing systemic transactions in warehouse management systems.
• Assist in data collection in combination with the warehousing team for KPI’s.
• Previous working knowledge of Lean Manufacturing, 5S, and Kanban processes is a plus.
• Maintain warehouse safety in accordance with 5S principles.
• Communicating verbally and via email the status of material movements and transactions to appropriate internal customers.
• Actively participate in the Continuous Improvement program, including the creation and implementation of small-scale improvements.
• Able to locate and count parts accurately (using cycle-count documents), and complete required documentation.
• Able to effectively apply knowledge of material flow and warehousing principles to Material Handling assignments (FIFO, consolidation, lean principles).
• Must be able to use dollies, carts, hand trucks, pallet jacks, and other equipment to move items around.
• Inspect equipment prior to use and immediately report unsafe conditions, damaged equipment or safety hazards.

Required Skills and Experience

• Typically requires a minimum of 2 to 4 years of related experience at Intuitive, or relevant external experience of 4 to 6 years.
• Ability to adhere to attendance, safety, quality, and performance guidelines.
• Experience with computer systems (MS Office, Agile, Smartsheet, SAP) is preferred.
• Inventory control experience (cycle counting, physical inventories).
• Experience in training/mentoring other material handlers.
• Accurately perform both physical material movements and system transactions for inventory accuracy.

Required Education and Training

• Possess a high school degree/ GED /Secondary Education or equivalent.
• Knowledge of Kanban systems and other lean material handling principles.

Working Conditions

• Ability to lift material up to 35 lbs.
• Load & unload trucks as needed via pallet jacks.
• Wrap, weigh & prepare shipments on skids/pallets.
• Extensive walking, standing in one place for a long period of time, and repetitive physical motion (squatting, bending, lifting, and climbing ladders) are required.

Preferred Skills and Experience  

• Medical device experience preferred.
• Continuously exhibit and showcase CCEE (Character, Capacity, Energy, and Experience).
• Excellent verbal, written, and interpersonal skills.
• Ability to meet deadlines and work well under pressure.
• Ability to work independently.
• Strong interpersonal skills.

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees
who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).  

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s
start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes. 

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

This position may be filled at a different job level than listed here depending on
business need and/or on the selected candidate’s experience, knowledge and skills.
Compensation will be based primarily on the job level at which the role is filled and the
candidate’s qualifications, consistent with applicable law.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target compensation ranges are listed.