Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Linthicum Heights ,Maryland, Washington, DC and Mumbai, India.

Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.

Infojini Consulting is an equal opportunity employer and considers all qualified individuals for employment irrespective of their race, gender, age, color, sexual orientation. We offer an excellent compensation package

JOB DESCRIPTION

To support the Caesars Enterprise Business Services center. Receive, process, and consolidate financial activities from the enterprise for distribution throughout CEBS.

REPORTS TO

Business Support Supervisor

KEY FUNCTIONS

- Be a champion within the organization, exemplify commitment to honesty, integrity, and responsible corporate behavior

- Assist internal and external customers via email or telephone with customer service excellence

- Participate in process improvement exercises as well as propose continuous improvement ideas

- General office maintenance such as supply ordering, inventory replenishment, and communication with facilities

- Utilize web-based and company proprietary programs for data entry and report procurement

- Be in compliance with Minimum Internal Control Standards set forth by the Nevada Gaming Control Board, Regulations, and Internal Control Standards when performing daily tasks

- Be in compliance with department policies and procedures

- Retrieve and provide various documents upon requests from internal and external customers

- Ability to work with confidential and sensitive data

- Sort and file various document types for retention

- Monitor and maintain customer service request queues based on Service Level Agreements

- Receive full boxes for record retention, provide new boxes to various departments, and rotate boxes

- Transport bins containing paperwork throughout the building

- Document imaging for various Gaming and Non-gaming paperwork

- Accurately enter data into multiple programs and systems

- Detail oriented when performing attribute testing audits

- Ability to meet hard deadlines pertaining to legal inquiries, compliance requests, and remedies for credit card disputes

- Process mail in payments for gaming monetary instruments

- Ability work in the elements

EDUCATION AND EXPERIENCE

- High School Diploma

- At least one year of document imaging, coordinator, or customer service experience

- LEAN knowledge/experience preferred

- Experience with Microsoft Office Suite

- Experience in Gaming Industry

WORK ENVIRONMENT

- Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.

QUALIFICATIONS

- Proficient knowledge of general office equipment

- Excellent communications skills written and verbal with all levels of employees and management

- Be able to stand for long periods of time as well as move constantly throughout the shift

- Be able to lift and transport 50lbs

- Must be able to obtain a valid Nevada Driver License and a clean driving record

- Must be 21 years of age

- Gaming license required

DISCLAIMER

The list of essential functions, other duties, mental and physical demands, requirements and licenses is not meant to be exhaustive. Management preserves the right to revise job descriptions and to require other tasks be performed when the circumstances of the job change.

All your information will be kept confidential according to EEO guidelines.