IT

Role: Deskside Engineer
Location: Pickering, ON
Duration: 6+ Months

BGV will be done for the selected candidates.

Desired Experience:

At least 3 years hands on experience in field Support Services
Strong skills in supporting desk side for Windows XP, Windows 7 and Windows 8.1 installation, troubleshooting and reporting.
Experienced to support Mac OSX
Knowledge to support Multifunctional Devices, Smart Phones, PDAs & BYOD
OEM Certified Technician for ordering parts through OEM and parts replacement
Strong Microsoft Office skills (Outlook, Word, and Excel)
Strong Break / Fix skills Desktops, Workstations, Notebooks and Printers
Broad experience in IT related services with basic understanding of Networks, Intel Servers and Telecoms
Experience including remote control of PCs and video conferencing knowledge
Rotational On-call for executive support

Strong customer service skills
Ability to provide consistent, excellent customer support to entire staff, representing a variety of personalities and management levels
Strong written and verbal communication skills
Must be detail oriented and self-motivating
Ability to successfully pass a background security check

Desired Certification ( A combination of 02 mandatory)
1. CompTIA A+ certification ( Compulsary )
2. Apple Certified Mac Technician (ACMT)
3. Apple Certified Support Specialist
4. Premier Dell Hardware Certification
5. Lenovo/IBM Desktop Systems Hardware Certification
6. Lenovo/IBM Mobile Systems Hardware Certification
7. HP Accredited Platform Specialist (APS) - HP Commercial Desktop, Workstation, Laptop Solutions
8. HP Accredited Platform Specialist (APS) - HP LaserJet Solutions


Please respond with your word resume and requested details:

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Work Authorization:
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Skype ID:
Current location:
Willing to relocate :
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All your information will be kept confidential according to EEO guidelines.