IMPaCT Care’s mission is to advance health equity for communities by unlocking the power of the grassroots community health workforce. Having proven the model and grown through guerrilla efforts to serve 50 client organizations across 20 states, we’re now ready to scale. We are fully remote, backed by leading healthcare investors, and advised by senior leaders from Amazon, Kaiser Permanente, and the University of Pennsylvania. You can read more about us @ http://www.impactcarehq.com

We are seeking an exceptional Business Operations Specialist to join our team. You will work closely with our leadership team on a variety of projects and initiatives across all business functions. If you’re passionate about problem-solving, want to roll up your sleeves and make things happen, have a “no job is too small” attitude, and you are comfortable working in a fast-paced startup environment, we want to hear from you.

• Help manage and support projects, coordinating with cross-functional teams and driving initiatives forward. Assist with project management, such as tracking deadlines, monitoring progress, and providing status updates to the team.
• Help build and maintain financial systems and controls, including developing and implementing policies and procedures to ensure accurate and timely financial reporting.
• Conduct market research and provide analysis to support business decision-making.
• Assist with data analysis and reporting, including creating and maintaining dashboards and metrics
• Perform administrative tasks as needed to support the leadership team. Coordinate meetings and communication between different teams and stakeholders.
• Develop and maintain documentation for company policies and procedures
• Adapt to changing business needs and take on new challenges as needed.

Required Qualifications

• 3+ years of relevant experience, ideally in management consulting, project management, or business operations
• Strong analytical and problem-solving skills: You are able to analyze data, identify patterns, and develop strategies to improve business operations.
• Adaptability and flexibility: You are able to adapt to changing business needs and take on new challenges as needed.Y ou have a positive attitude and a willingness to take on all kinds of tasks.

Preferred Qualifications

• Demonstrated commitment to our mission is a strong plus
• Experience in project management: You have experience managing complex projects, coordinating with cross-functional teams, and driving initiatives forward
• Excellent communication and collaboration skills: You are able to communicate effectively with different stakeholders, build relationships, and collaborate across teams.
• Startup experience: You have experience working in a startup or early-stage company (or similar fast-paced environments), where you may have had to wear multiple hats and take on a wide range of tasks.
• Technical skills: You are proficient in using a variety of tools and software, such as project management tools, data analytics software, and CRM systems.

We understand the value of investing in our employees and offer a competitive salary, equity grant, and comprehensive benefits package.

IMPaCT Care is an equal opportunity/affirmative action employer committed to an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.  

About IMPaCT Care

We have built the leading evidence-based intervention in the U.S. for addressing health inequity and the social determinants of health. IMPaCT’s program selects altruistic people from local communities, trains them as community health workers (CHWs) and connects them with people who are facing health inequity. We have transformed the effectiveness of the CHW workforce by reimagining each step, from how to identify the right CHWs, to how to train, develop, manage, and empower them with technology and evidence-based best practices. We’ve achieved outcomes frequently believed to be out of reach: across multiple randomized controlled trials, our team has demonstrated dramatic improvements in cost, health and patient satisfaction – $2,500 saved per patient in year 1, improved mental health, 66% of hospital days compared with matched controls and a 94% net promoter score.