ihire is an awesome place to work.

We care about our people, welcome cultural diversity, and reward high achievers. We are always on the lookout for enthusiastic, smart, and motivated people.

We have built a great team environment with a fun and go-getting culture, and while our teams are primarily based at home, we maintain a lively and dynamic environment.

We are proud of our passion for customers and commitment to award-winning service. As part of our ongoing success and growth, we are calling for applications for Sales Acquisition Specialist. You will be responsible for acquiring new business customers for our client.

They provide a range of telecommunications to business customers in New Zealand.  These include but are not limited to voice, data, access, and internet services.   

The purpose of the role is to grow and maintain our customer base for iTelco by selling our products and services predominantly over the phone via Outbound calling and any other appropriate sales channels.  This will extend to up-selling and cross-selling to existing and non-existing customers.  

Sales Responsibilities 

• Understand existing and potential business customer needs 
• Develop and implement sales and marketing strategies to increase sales, find opportunities for new markets and generate new sales leads  
• Work on sales targets and communicate with management as needed 
• Assessing customers' needs and explaining the goods and services which meet their needs 
• Understand customer requirements and tailor work accordingly 
• Reporting to sales management on sales made and the marketability of ICT goods and services daily 
• Analyse consumer patterns and preferences 
• Adhere to company’s regulations at all times 
• Increase revenue and reduce churn through sales strategies and effective account management 
• Regularly following up with clients to ensure satisfaction with ICT goods and services purchased, arranging modifications and resolving any problems arising 
• Build long-term relationships with stakeholders. Organise face-to-face meetings when required 
• Always ensure the information provided to customers is up-to-date 
• Prepare proposals, quotes and presentations for both potential and current clients about products and services 
• Acquiring and updating knowledge of employer's and competitors' goods and services, and market conditions 

About you

You are a hardworking and motivated self-starter, driven and enjoy a fast-paced environment with lots of change with the skill set to sell, sell, sell!!!!

Training will be provided, but due to the nature of the role and your previous experience, you will be ready to hit the ground running!

Our ideal candidate will also be:

• FLUENT IN ENGLISH (Yes, we mean it!)
• Crazy about providing a fantastic customer experience
• Proven experience in successful phone-based selling
• Technically savvy and up-to-date on industry changes
• Passionate about finding our future customers
• An advocate of our company values
• Excellent written and verbal communication.

Criteria/eligibility to work from home

• Must have a stable internet connection with the ability to connect via Ethernet
• A quiet area to work taking phone calls
• A computer (laptop/desktop)
• Required working hours: 40 hours - Full Time
• Skill level required: Mid-Leve 2+Years experience
• Working Days - Monday to Friday
• Working Hours - 10am to 6pm NZT

If you are a highly motivated and organized individual with excellent communication and customer service skills, we encourage you to apply for the Insurance Claim Handler position. We offer a competitive salary and benefits package, opportunity for advancement, and a casual work environment.