IFS is a billion-dollar revenue company with 5000+ employees on all continents. We deliver award winning enterprise software solutions through the use of embedded digital innovation and a single cloud-based platform to help businesses be their best when it really matters–at the Moment of Service™.

At IFS, we're flexible, we're innovative, and we're focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society's greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and accept that there are so many different perspectives in this world. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We're looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs.

If you want to change the status quo, we'll help you make your moment. Join Team Purple. Join IFS.

The MWM Delivery Solution Leader is a pivotal role within the IFS Delivery organization, accountable for implementing strategies, shaping standardization, and ensuring a consistent delivery experience. This role is central to fostering best practices, providing guidance, acting as a feedback channel to R&D, advocating quality assurance standards, and supporting the development of service offerings.

Essential Duties

• Implementation Strategies: Provide informed direction on implementation strategies for the MWM product with adherence and alignment to broader cross practice implementation methodologies.
• Standardization: Shape the standardization and refinement of solutions and methodologies to ensure a smooth, repeatable, and consistent delivery.
• Best Practices: Foster the consistent adoption of best practices and provide solution guidance.
• Quality Assurance: Advocate quality assurance standards for Global Delivery.
• Service Offerings: promote the development of service offerings and evergreen solutions that provide lasting business value for customers.
• Collaboration: Facilitate communication and cross-functional partnership with key internal stakeholders. With particular focus to working with R&D team, Consulting Line Managers and the Training Leader within the practice to facilitate knowledge transfer and development.
• Expert Guidance: Provide knowledgeable guidance on solution strategies and identify training needs on best practices, new solutions, and emerging methodologies.
• Delivery Best Practices: Facilitate practice implementation, provide expert services, and maintain handbooks.
• Accelerator Design: Engage with the Experience Design/Quality team to provide content to the ScopeTool, Global Estimator, and other Industry Accelerators, and Success offerings  that may be helpful.
• Compliance: Review success offering final report compliance and advise on compliance with IFS-Implementation Methodology/Tailoring Guide.
• Periodic engagement with customer and consulting delivery stakeholders to validate the deployment activities are positioned for a successful outcome.  Leverage industry expertise to help avoid or deal with escalations

Key Assumptions and Accountabilities:

• Clear Organizational Goals: Operate within a framework of clear and well-defined organizational goals and strategies.
• Practice Priorities: Have a clear set of priorities established within the practice SLT.
• Collaborative Culture: Work within a culture that values collaboration, communication, and cross-functional teamwork.
• Success Portfolio Alignment: Assist Success Portfolio team with the definition of new success offerings for the MWM solution. Align with Training Leads and Line Managers to enable GCD to deliver success offering effectively.
• Project Best Practice: Follow recommended best practices and convey improvements to the Solution Leader.
• Product Management: Establish a strategic advisory relationship with product management and Technology teams including Cloud Operations and R&D.
• Business Development: Support the Sales effort to promote our solutions and services and assist the Bid Leader in scoping and estimation of engagements as necessary
• Quality Management: Work with the Quality team to create new and or optimize tools and processes.

• 10+ years of extensive business acumen and experience within the Energy Utilities and Resources industry
• Knowledgeable in industry/product alignment and continuous improvement processes.
• Strong understanding of complex enterprise software implementation strategies and methodologies within the Energy Utilities and Resources industry.
• Excellent verbal and written communication skills.
• Excellent collaboration and persuasive skills to help drive our solutions and services to fulfill business value for customers.
• Ability to foster best practices and advocate quality assurance standards.
• Has worked with developing service offerings and evergreen solutions.

• The role involves regular alignment with the Practice Vice President, challenging project scopes, documenting and mitigating solution risks, and identifying demands for new services.
• Periodic travel to customer, prospect or conference and user advisory board meeting locations will be required for this role

What We’re Offering
•    Salary Range:  $152,690.00 - $190,863.00 + Bonus
•    Flexible paid time off, including sick and holiday 
•     Medical, dental, & vision insurance 
•     401K with Company contribution 
•     Flexible spending accounts 
•     Life insurance and disability benefits 
•     Tuition assistance 
•     Community involvement and volunteering events 

At IFS you will work in a growing, global enterprise software company where informal hierarchies promote simplicity and trust with responsibility. We strive to deepen our expertise by taking on challenging and varying work assignments in a collaborative environment together with committed colleagues.

With professionalism and a strong customer focus in everything we do, from R&D to Sales and Consultancy, we are proud to serve world-class customers all over the globe with our leading products.

If you want to change the status quo, we'll help you make your moment. Join Team Purple. Join IFS.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer