iSpace is a global services company focused on outsourcing, consulting and staffing. Over the last decade, we have helped numerous corporations and institutions reach their business objectives and IT goals.

iSpace services are centered in three areas - IT Outsourcing, IT Staff Augmentation, and Business Process Outsourcing. Our team of seasoned professionals based in the United States and India focus on providing results, driving innovation and affecting outcomes. Our clients have come to rely on our expertise, our commitment to quality, customer service and our innovative approach to problem solving to help create sustainable value for their customers and shareholders.

Specializing in Healthcare, Entertainment, Automobile and Financial Services, we work with Fortune 1000 companies throughout the United States. Our commitment to customer satisfaction is reflected in the fact that over 90% of our client base have remained with us for over 5 years.

Position: L1 Desktop Support
Location: Burbank, CA
Duration: 4-6 months

No. of Positions: 6

Client is seeking qualified candidates for a refresh project who can perform support services such as Imaging Laptops/Desktops, Transferring Data, and other Support related services. The current migration are users who currently have Windows 7 and will be migrated to Windows 10.

Level I denotes an individual who has both proven field service experience (i.e. min. 1 year) and the technical knowledge, communication, and organizational skills necessary to independently perform and complete hardware diagnostic, repair and maintenance services for a wide range of products/brands.   Individual must have an A.S. degree or equivalent of vocational training and must meet minimum TTI OEM certification requirements. Level I techs report directly to any assigned On-Site Administrator and/or to the Technical Services Manager.
 
Skills: 

• Good oral/written communication skills
• Proficient in basic electronics
• Proficient in Windows Operating Systems such as 7, 8.1, and 10
• Must be competent in and/or certified for IBM, COMPAQ, HEWLETT PACKARD and/or APPLE systems
• Professional, reliable, detail-oriented and motivated to learn
• Must be able to work effectively within time constraints

4-6 Months