IT Support-Help Desk Analyst responsible for company-wide end-user support of Hardware, Software, Mobile devices, and PC refresh.

Duties include investigating, researching, troubleshooting, and escalating issues in a timely and appropriate manner.

• Minimum six months to three years of HelpDesk/IT Support or Internship in the IT Support arena
• Windows, PC refresh exp, Active Directory, and hands-on exp supporting mobile devices. 
• Troubleshooting hardware devices(keyboards/mouse)
• Must be on-site 5 days a week, with the potential of a hybrid schedule after 3 months of training. 

All your information will be kept confidential according to EEO guidelines.