Mid-Level UX Researcher

  • NGA, Springfield, VA, United States
  • Full-time

Company Description

Know Way. Know How. For over ten years, Highlight has provided Development and Modernization, Secure IT and Mission Solutions for our federal government customers. We know the technology; we understand the way our customers and their stakeholders work; and we know how to implement industry best practices for development and services, delivering end-to-end solutions that minimize risk and maximize result

Job Description

Highlight is seeking a UX Researcher to provide web design, development, and improve the user experience and web presence for the National Geospatial-Intelligence Agency (NGA) websites on different internal networks and the world wide web. 

You will directly support the T-division, which resides under NGA’s CIO. You will review NGA internal websites to determine better ways to present and organize the information. You will also work with front-end users to collect business requirements, document findings, and generate reports for the web design team to implement.  


  • Current Top Secret clearance, TS/SCI preferred, we will upgrade to a TS/SCI.
  • 4 yrs. of experience conducting research or policy analysis within a UX environment. 
  • Bachelor’s Degree in Computer Science, Engineering, Mathematics, Information Systems, Communications or a customer domain-related technical or management discipline. A year of college education is the equivalent of two years of relevant work experience. 
  • Ability to communicate orally and written.
  • Preferred understanding of websites (i.e. usability, layout).

Additional Information

All your information will be kept confidential according to EEO guidelines.