Ko wai mātou - About us:

For more than 140 years, Hato Hone St John has been there for New Zealanders when it matters most. Today, our 11,000 kaimahi and volunteers work across Aotearoa to strengthen the health and wellbeing of our communities. Whether responding to 111 calls or supporting people to stay healthy through education, access, and monitoring, we are making life-changing differences every single day.

He aha te tūranga - About the role: 

Our Retail Stores play a vital role in the organisation, providing a hub for the community, a way to offer items a second life at a reasonable price and generate much needed funds for the services we provide.

We are looking for someone who shares this vision and who is experienced in retail, used to looking after a busy store and is comfortable leading a team of volunteers whilst covering for our Edgeware Store Manager on an as and when needed basis. 

This casual role offers flexibility, the ability to build on your experience and learn new skills. 

Some of the key responsibilities include:

• Supporting store manager in operations and achieving the shop’s revenue targets
• Sorting donations and restocking shelves
• Maintaining store displays and cleanliness
• Collaborating with the manager to price goods appropriately
• Encouraging and supporting exceptional customer service
• Leading and motivating our team of volunteers

Ko wai koe - About you:

To be successful in this role, you will have:

• Good experience in retail and interest in second-hand goods
• Ability to lead and motivate volunteers
• Some management experience.
• Customer focused with a "can-do" attitude
• Organised with an eye for detail
• Great interpersonal skills
• Be at least 18 years old. 
• Be physically fit as you will be on your feet all day and lifting and carrying donations.
• The role is 80% mahi and 20% support and 100% rewarding. 

Me pēhea te tuku tono - How to apply

Click “I’m interested” before applications close on 25th June

For further information please contact Helen Rayner, Recruitment Advisor on 0800 ST JOHN for a confidential discussion. 
At Hato Hone St John, we embrace diversity, welcoming everyone to bring their authentic selves to work. We value unique perspectives, fostering inclusivity to better serve our communities, and we’re committed to creating a workplace where everyone belongs.

E pōhiritia nei e mātou, te whānau o Hato Hone St John, ngā rerekētanga o ia tāngata ki te haramai.  E āwhinatia e mātou I ngā whakaaro rerekē, kia mahi pai I roto I ngā hāpori katoa.  Ko tā mātou nei haepapa, kia hanga tētahi āhuru mōwai mā tatou, kia mahi haumaru ai.

If you need accommodations for accessibility, please reach out to the recruiter listed for equitable participation in our recruitment process.

Research shows that women and people from under-represented groups are less likely to apply for roles when their experience doesn’t match the job description perfectly. If you’re excited and think you have what it takes, we want to hear from you! Even if your experience doesn’t align 100%. Please apply or contact the recruitment advisor listed on the advertisement for a kōrero.