WHO IS GUIDEHEALTH? 

Guidehealth is a data-powered, performance-driven healthcare company dedicated to operational excellence. Our goal is to make great healthcare affordable, improve the health of patients, and restore the fulfillment of practicing medicine for providers. Driven by empathy and powered by AI and predictive analytics, Guidehealth leverages remotely-embedded Healthguides™ and a centralized Managed Service Organization to build stronger connections with patients and providers. Physician-led, Guidehealth empowers our partners to deliver high-quality healthcare focused on outcomes and value inside and outside the exam room for all patients.  

As a growing and innovative organization, we operate with a high degree of agility. Employees are expected to adapt to evolving business needs, step in to support cross-functional initiatives, and contribute beyond traditional role boundaries when needed. This collaborative and flexible mindset is essential to our success. We encourage cross-training, ongoing development, and a commitment to learning across all areas of the business—ensuring we continue to grow and you continue to thrive as a high-performing, mission-driven team.

Join us as we put healthcare on a better path!!  

The RN, RPM Analyst is a clinically sharp, action-oriented registered nurse who sits at the intersection of technology and patient care. This role monitors inbound subjective and objective data from remote patient monitoring devices, rapidly triages escalations, and engages patients, providers, and care team members to prevent clinical deterioration and reduce avoidable exacerbations. In a world where data tells the story, this nurse reads between the numbers — and responds with precision, urgency, and compassion.

WHAT YOU'LL BE DOING

• Monitoring inbound remote patient monitoring (RPM) data streams in real time, including vital signs, weight, blood glucose, blood pressure, pulse oximetry, and patient-reported symptoms, to identify clinical changes requiring intervention.
• Triaging patient escalations using clinical judgment, established protocols, and patient-specific care plans, escalating to the supervising provider or care team when warranted.
• Initiating timely outbound patient engagement via phone, secure message, or telehealth to assess subjective status, provide clinical coaching, and determine next steps in care.
• Collaborating with ordering providers, specialists, care coordinators, and interdisciplinary care team members to communicate clinical findings and coordinate timely care plan adjustments.
• Evaluating trending data patterns across individual patients and assigned panels to proactively identify early signs of clinical deterioration and intervene before acute exacerbation occurs.
• Documenting all clinical interactions, assessments, escalations, and interventions accurately and thoroughly within the electronic health record (EHR) and RPM platform in compliance with regulatory and organizational standards.
• Maintaining awareness of CMS RPM billing requirements, including time tracking, touchpoint documentation, and monthly threshold compliance to support accurate and timely reimbursement.
• Contributing to quality improvement efforts by identifying protocol gaps, reporting alert fatigue patterns, and recommending threshold adjustments based on clinical observation.
• Educating patients on device usage, data submission expectations, and self-management techniques tailored to their chronic condition(s), fostering engagement and adherence to the RPM program.
• Producing thorough, timely, and clinically precise written documentation for every patient interaction in compliance with HIPAA, organizational policy, and applicable state nursing practice standards.

WHAT YOU'LL NEED FOR SUCCESS

• Active Registered Nurse (RN) license in good standing in Georgia and a multi-state compact license
• Minimum of 5 years of clinical nursing experience, with a strong foundation in assessment, triage, and care coordination for patients with chronic or complex conditions.
• Prior experience in telemonitoring, phone triage, telehealth nursing, or remote patient monitoring as a principal function of the role.
• Demonstrated experience and ability to rapidly evaluate, analyze, and synthesize both subjective patient-reported information and objective biometric data to inform clinical decision-making.
• Exceptional written communication skills, with the ability to produce clear, concise, and clinically accurate documentation and care team correspondence under time pressure.
• Strong proficiency with electronic health records (EHR) and comfort navigating digital health platforms, data dashboards, and remote monitoring technology.
• Demonstrated urgency, reliability, and responsiveness — this role operates in a time-sensitive environment where delayed action has direct patient safety implications.
• Effective verbal communication and interpersonal skills for engaging patients, families, and multidisciplinary care teams across telephonic and virtual settings.
• Ability to continuously monitor and respond to patient data alerts and escalations throughout the work shift with a high degree of vigilance and clinical accuracy.
• Must be able to respond to critical patient alerts within defined response time thresholds established by clinical protocols, without exception.

WHAT WE'D LOVE FOR YOU TO HAVE

• Clinical background in cardiology, pulmonology, endocrinology, or another specialty with high chronic disease burden relevant to RPM populations (e.g., CHF, COPD, hypertension, diabetes).
• Familiarity with CMS RPM coding and billing requirements (CPT codes 99453, 99454, 99457, 99458) and their documentation implications.
• Experience working in a value-based care, managed care, or ACO environment with population health accountability.
• Bilingual in English and Spanish or another language reflective of the patient population served.

The salary range for this role is $83,000.00 to $92,000.00 based upon experience.

ALIVE with Purpose: How We Thrive at Guidehealth 

At Guidehealth, our values come to life in everything we do. 

• We are Driven by Accountability — grounded in transparency, reliability, and integrity as we navigate challenges and opportunities alike. 
• Always Growing, Always Learning — staying curious and continuously improving inspires us to shape a better future for healthcare. 
• With Collaborative Innovation, we solve problems creatively, making every experience better for our employees and the patients we serve. 
• At Guidehealth, Every Voice Matters — we believe our collective strength is rooted in the unique perspectives of each team member. 
• And through Empathy in Action, we build stronger connections with those who count on us. 
• This is what it means to be ALIVE with purpose. This is how we thrive — together — at Guidehealth. 

BENEFITS:

While you are hard at work advancing value-based healthcare, we are here to ensure YOU have the care you and your family need and the opportunities for growth and development. Our commitments to you include:

• Work from Home: Guidehealth is a fully remote company, providing you the flexibility to spend less time commuting and more time focusing on your professional goals and personal needs.
• Keep Health a Priority: We offer comprehensive Medical, Dental, and Vision plans to keep you covered.
• Plan for the Future: Our 401(k) plan includes a 3% employer match to your 6% contribution.
• Have Peace of Mind: We provide Life and Disability insurance for those "just in case" moments. Additionally, we offer voluntary Life options to keep you and your loved ones protected.
• Feel Supported When You Need It Most: Our Employee Assistance Program (EAP) is here to help you through tough times.
• Take Time for Yourself: We offer paid time off plans helping you achieve work-life balance and meet your personal goals.
• Support Your New Family: Welcoming a new family member takes time and commitment. Guidehealth offers paid parental leave to give you the time you need.
• Learn and Grow: Your professional growth is important to us. Guidehealth offers various resources dedicated to your learning and development to advance your career with us.

All full-time employees of Guidehealth who work 30 hours per week or more are eligible for our comprehensive benefits package. Temporary employees and contractors are not eligible for benefits.

COMPENSATION:

The listed compensation range listed is paid bi-weekly per our standard payroll practices. Final base pay decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications.

OUR COMMITMENT TO EQUAL OPPORTUNITY EMPLOYMENT 

Diversity, inclusion, and belonging are at the core of Guidehealth’s values. We are an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation and identity, national origin, citizenship, religion, marital status, familial status, physical, sensory, or medical disability, Family and Medical Leave, military or veteran status, pregnancy, childbirth or other related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Our management is fully dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment.  

OUR COMITTMENT TO PROTECTION OF PATIENT AND COMPANY DATA

This position is responsible for following all Security policies and procedures in order to protect all PHI and PII under Guidehealth’s custodianship as well as Guidehealth Intellectual Properties.  For any security-specific roles, the responsibilities would be further defined by the hiring manager. 

As a remote-first organization handling sensitive healthcare data, Guidehealth verifies candidate identity at multiple stages of the hiring and onboarding to safeguard patient privacy, data security, and compliance requirements.

REMOTE WORK TECHNICAL REQUIREMENTS

Guidehealth is a fully remote company. We provide new employees with the necessary equipment to function in their role at no charge to the employee. Employees provide their own internet connection, capable of conducting video calls on camera and connecting to various internal and external systems. The required internet speed is a minimum of 100 mbps download, 10 mbps upload. Please run a speed test here to confirm your internet connection meets these requirements. 

SECONDARY EMPLOYMENT

At Guidehealth, we value transparency and collaboration as part of our commitment to excellence. As your primary employer, we kindly ask all team members to disclose any secondary employment, regardless of whether it may present a potential conflict of interest. 

To ensure smooth teamwork and availability, employees must be accessible during our stated working hours. We foster connection and engagement by asking team members to join virtual meetings with their cameras on.