Senior Fulfillment Associate

  • Full-time
  • Department: Operations

Company Description

Gravel is a technology company that makes it simple for you to find qualified and trustworthy construction workers. Since 2019, we have committed to making a difference through the power of technology for both our clients' projects and blue-collar workers.

We aim to solve quality labor shortages by democratizing access to blue-collar workforces without boundaries and providing our clients with peace of mind through our excellent services.

Gravel's culture emphasizes a results-oriented, flexible work environment. We ensure that each of our Gravity achieves the highest quality by providing a comfortable and safe environment to grow together.

Job Description

  • Execute regular fulfillment activities to balance supply and demand 
  • Identify supply and demand backlog and undertake the escalation to respective teams 
  • Provide clear SLA and ensure compliance of all policies and procedures of the company supply and demand practice
  • Develop ideas and proposal to meet new opportunities from demand and supply patterns
  • Analyze supply & demand behavior to establish acquisition enhancement and boost fulfillment rate
  • Build strong and trusting relationships with key players in the construction industry to meet fulfillment target
  • Regularly coordinate with internal team including Partner Acquisition, Community, and Commercial to ensure the supply meets with the demand


  • Bachelor’s or master’s degree in related field
  • Have at least 3 years of working experience in startup environment
  • Great communication skill and fluent in English and Bahasa
  • Have background in construction, architecture, or property management would be preferred
  • Proven experience in community acquisition development, specifically for low education and economic backgrounds
  • A curious mind who always proactively seeks feedback and broader perspectives
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