Senior Quality Assurance Officer (Construction Workers)

  • Full-time
  • Department: Operations

Company Description

Gravel is a technology company that makes it simple for you to find qualified and trustworthy construction workers. Since 2019, we have committed to making a difference through the power of technology for both our clients' projects and blue collar workers.

We aim to solve quality labor shortages by democratizing access to blue collar workforces without boundaries, while also providing our clients with peace of mind through our excellent services. Gravel's culture emphasizes a results-oriented, flexible work environment.

We ensure that each of our Gravity achieves the highest quality by providing a comfortable and safe environment in which to grow together.

Job Description

  • Daily outbound calls for pre-active workers
  • Conduct online onboarding for product knowledge & activation
  • Input workers database in internal system
  • Supervise offline testing for workers 
  • Involve in offline training for workers
  • Regularly visit project site to ensure all the workers done the job in appropriate quality

Qualifications

  • Bachelor's degree majoring Civil Engineering
  • Proven experience as Quality Assurance related role
  • Have good communication skills
  • Ability to read and speak clearly
  • Proficient skill in Microsoft Excel
  • Ability to handle difficult calls in a professional manner
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