Fortessa Tableware Solutions Canada, Inc., a leading global tableware company part of the Zwiesel Fortessa Group, has been an integrated designer, developer, and marketer of high-quality tableware for more than 30 years. We design and source the dinnerware, flatware, glassware and serveware selected by the top foodservice professionals worldwide and preferred for home entertaining. 

Our products are found in over 80% of Forbes four- and five-star hotels in North America; it’s clear that we do business with those who expect (and deliver) the best! 

We are recognized for innovative design, industry leading manufacturing standards, and an uncompromising commitment to customer service. We are passionate about our values, our people, and our products. We value work/life balance, creativity, collaboration, and making a difference in the community. 

The Senior Level Sales Position leads the development of sales force effectiveness and manages functions critical to sales productivity in Canada, including planning, reporting, and process optimization across the Commercial Food Service, Events, and Consumer Products sectors.

Responsibilities encompass enhancing overall sales productivity, tracking key metrics, and fostering relationships with national and regional customers, contracted reps, and internal sales teams across various markets. Collaborating closely with the SVP, this position ensures efficient operations and success for the sales organization.

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Build relationships with key customers to enhance retention and satisfaction; develop quotes and presentations, manage negotiations, and create marketing plans.
• Contribute to long-term business strategies and guide the sales process for field teams in a competitive environment.
• Identify and pursue key account opportunities, optimizing existing relationships while developing new ones.
• Manage sales reps, focusing on customer satisfaction and revenue growth; assist with negotiations and marketing strategies.
• Explore new business opportunities across departments, crafting business plans for initiatives.
• Plan and attend trade shows, keeping updated on market trends and products.
• Foster a culture of learning and collaboration across the organization.
• Track performance metrics and report on the opportunity pipeline.

ADDITIONAL DUTIES AND RESPONSIBILITIES:

• Travel as directed or as business status requires.
• Perform other job-related duties and responsibilities as may be assigned from time to time.

QUALIFICATIONS:

• Bachelor’s degree or equivalent experience.
• 5+ years in sales.
• Proficient in advanced computer skills.
• Effective communicator at all levels.
• Strong leadership and analytical skills.
• Project management and strategic planning experience.
• Detail-oriented and self-directed.
• Skilled in identifying business opportunities.
• Accountable for accuracy and timeliness.
• Entrepreneurial mindset focused on improvement.

ESSENTIAL PHYSICAL REQUIREMENTS:

• Ability to travel independently to attend various meetings with sales representatives and customers.
• Capability to sit for long periods.
• Frequent reaching and lifting/moving up to 10 pounds.
• · Specific vision abilities required by this job include close vision and the ability to adjust focus as necessary to read a computer monitor, catalogs, orders, pricelists and customer communications, etc. · Ability to converse verbally and in writing as this job requires frequent communications with customers, sales staff and others.

INTERPERSONAL SKILLS:

• Ability to communicate and interact effectively with other managers, independent sales representatives, co-workers and customers to coordinate activity as well as to prioritize workflow, request assistance if needed and assist others in achieving company goals.
• Ability to effectively establish rapport, present information and respond to questions from other managers, independent sales representatives, co-workers and customers.

LOCATION OF JOB:

Canada