As an independent, locally owned, physician-run network of family medicine doctors, we are passionate about our community's well-being. We take the time to build strong, long-term relationships with our patients and our employees. We have 12 locations in Whatcom and Skagit County, in a beautiful corner of northwest Washington where the mountains meet the sea. We offer an excellent benefits package including medical and dental insurance, paid time off, and a 401K. Family Care Network offers an innovative and rewarding work environment, with a strong patient focus and fulfilling mission.

Essential Functions: The Clinical Assistant position provides clinical support for Family Care Network’s physicians, patients and staff. We are looking for a qualified, motivated individual with a passion for family medicine who can:

• Communicate effectively
• Provide excellent customer service
• Effectively manage patient flow
• Utilize clinical knowledge and critical thinking skills to deliver safe, effective and therapeutic patient care
• Respond to patient phone messages and answer questions within appropriate scope of practice and/or as directed by provider
• Process requests, refills and referrals in a timely manner
• Accurately enter and review patient data in the EMR
• Prioritize and multitask on multiple projects with frequent interruptions

Essential Knowledge, Skills and Abilities:

• Demonstrated knowledge of clinical and medical office practices
• Ability to establish lasting and effective employee relationships in a team environment
• Proficiency using standard computer and office equipment
• Good spelling, grammar, typing, data entry, and phone skills
• Ability to maintain patient privacy and confidentiality
• Ability to adapt to process and procedure changes
• Ability to thrive and grow in a learning environment
• Previous medical office experience
• Phone triage experience a plus

Required Education: Completion of accredited Medical Assistant or LPN program

Required Licensure: Current Washington State Certification as a Medical Assistant (MA-C) or LPN license

Physical Requirements: While performing the duties of this job, the employee is required to stand, walk, sit, use hand to finger coordination, handle or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, and listen attentively. The employee must occasionally lift and/or move up to 30 pounds.

Immunization Requirements: All FCN employees must adhere to the company immunization policy. Immunizations required: Influenza, HepB, Tdap, MMR, varicella or a verified history of chicken pox disease, PPD and any additional immunizations determined necessary for the protection of staff and patients. Family Care Network will cover the cost of required immunizations for Family Care Network employees; immunizations will be administered by FCN staff.

All your information will be kept confidential according to EEO guidelines.