Experian is the world's leading global information services company. During life's big moments – from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers – we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organizations to prevent identity fraud and crime.

We have 20,000 people operating across 44 countries and every day we're investing in new technologies, experienced people, and innovation to help all our clients maximize every opportunity.

The Consultant Oracle Financials II will function in a Global DevOps environment, to design and develop technical-configuration solutions for all Change Requests across Global Corporate Systems & Services (GCSS) for Oracle Financials modules. You should ensure that projects-change requests are delivered on time, to budget, and with the right quality, by involving in design reviews, code deployment, and systems testing. You shall manage incident tickets raised for PRODUCTION issues, and meeting SLA, in Oracle Financials modules, including incident triage and resolution. We ask that you have 50-50 involvement in functional and technical space.

You will report to the Regional Service Manager.

Functional Responsibilities

• Provide functional design and configuration solutions in support of Experian's global business processes
• Support the effort to build and update Experian's global business processes
• Develop an understanding of global business processes and identify continuous improvement opportunities
• Interact with Subject matter experts (SME), Global process owners (GPO), and Business users to understand business requirements, provide definitive solutions
• Deliver changes in the following Oracle modules –

P2P

1. Accounts Payable
2. E-Business Tax
3. iExpense
4. iPayment
5. iSupplier
6. Procurement and iProcurement (including Supplier Punchout)
7. Purchasing

O2C

1. Accounts Receivable
2. Advanced Collections
3. iReceivables
4. Service Contract

R2R

1. Cash Management
2. Fixed Assets
3. General Ledger
4. Subledger Accounting
5. Advanced Global Intercompany System (AGIS)

• Prepare configuration guides (BR100), business requirements (RD50), functional design (MD50), conversions (CV40), test scripts and training manuals
• Conduct impact analysis of a change e.g. patches, scripts, data fixes and change requests
• Identify and suggest technical and functional process improvements
• Generation of test plans for patches-break fixes-change requests to ensure their comprehensiveness and relevance.

Technical Responsibilities

• You will deliver technical RICEW components that follows Experian custom build standards, deliver to user expectations and perform within expected benchmark levels and Experian global processes
• Prepare technical design (MD70), Conversion (CV60), deployment (MD120) documents, and unit test scripts
• Responsible for deployment and release of technical changes, in all environments (DEV to PRODUCTION)
• You will communicate well with peers within, and across tracks, to develop a full understanding of what is being build, and in sharing common RICEW objects
• Support PRODUCTION issues, in aiding R&D,, and sharing of knowledge to continuously improve our service levels
• Perform code review for CRs delivered by technical team members

Process Responsibilities

• Operate in a global DevOps environment, working to deliver Change Requests (CR) and resolution of PRODUCTION incidents concurrently
• Follow either traditional waterfall methodology, or agile methodologies (i.e. scrum, Kanban) to deliver CR-Projects depending on business requirements
• Provide Peer approval for UAT and PRODUCTION deployment for CRs delivered by the delivery team
• Follow global processes for incident triage and resolution (i.e. follow-the-sun model)
• Provide positive input to regular team meetings, to enhance both the quality of the application, and improve knowledge and expertise within the team
• Self-learn and apply knowledge to problems faced in day-to-day tasks and share with peers by maintaining the GCSS ERP knowledge base.

• Degree preferably in Computer Science-Software Engineering or MIS, or equivalent experience.
• At least 3 years of IT development experience on large Oracle implementations or Support environments. Oracle ERP is beneficial.
• Solid experience creating, maintaining, enhancing, and tuning PL-SQL programs
• Oracle Applications R12 development experience is beneficial.
• Hands-on experience in Oracle Application Framework – OAF (i.e. Ability to create, extend, deploy OA framework pages, and ability to personalize Core and OAF pages) is beneficial.
• Oracle Forms, Reports and BI Publisher tool experience
• Knowledge in Java, J2EE, HTML, JavaScript, Python, is beneficial.
• Data loader tool experience
• Unix Shell scripting experience,
• Experience using version control and code promotion tools (BitBucket, Jenkins), is beneficial.
• Experience using incident and change tracking software (ServiceNow), is beneficial.
• Fluent in English
• Team player with abilities to work in complex cross-functional and geographically diverse teams.
• Understanding of statutory and regulatory reporting and process requirements

This is a permanent home-based role in Costa Rica. No relocation available.

Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work, Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

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