Air Import Agent

  • Full-time

Company Description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

  • 18,000 trained professionals
  • 250+ locations worldwide
  • Globally unified system

Job Description

  • Manage air import shipments from start to finish, ensuring a smooth and efficient process.
  • Accurately process shipment documentation and maintain records within internal systems.
  • Monitor and track shipments, providing updates and resolving any issues promptly.
  • Liaise with customers, airlines, brokers, transport providers and overseas offices to ensure excellent customer service.
  • Arrange customs documentation and ensure timely delivery of freight.
  • Prepare accurate customer and supplier invoicing.
  • Ensure compliance with company procedures, customer requirements and relevant industry regulations.
  • Work towards departmental KPIs and identify opportunities to improve processes and efficiencies.
  • Build and maintain strong relationships with customers, suppliers and internal stakeholders.
  • Maintain high standards of professionalism, integrity and continuous learning.

Qualifications

  • Previous experience or relevant training is desirable, but not essential
  • Proficient in Microsoft Office and computer systems.

Additional Information

  • 23 Days holiday
  • Private Medical Insurance
  • Dental and Optical cover
  • Employee Stock Purchase Plan 
  • Training and Personnel Development Program
  • EAP

Successful Candidate must be eligible to work within the UK

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