“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

As a Fortune 500 company, Expeditors employs more than 17,000 trained professionals in a worldwide network of over 300 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

We believe our employees are our greatest competitive advantage, by focusing on our values and culture we make Expeditors’ greatest competitive advantage in global supply chain services.

“You’d be surprised how far we’ll go for you.”

Position Overview

This position reports to the Regional Ground Services Manager. Ground Network Operations Agents support the execution of the GNS by managing daily truck operations and managing the GNS shipments through the network. Various work schedules may be required for this position, including late afternoon, nights and weekends.

Duties and Responsibilities

• Create operating records for scheduled and ad hoc truck routes in Expeditors’ systems.
• Coordinate the recovery of cargo from CFS facilities or 3rd party locations for induction into
  the Ground Network.
• Prepare paperwork for the transfer of freight within the network including load manifests and bill of ladings.
• Event code management and updates.
• Inspection and receiving of inbound and transfer freight within the network as needed.
• Identification of potential operational delays and capacity constraints in the ground network.
• Assist in enacting contingencies to expand ad hoc capacity as needed, and arranging reroutes and additional trucks as necessary.
• Delay coding and root cause analysis.
• Support documentation as needed, including processing consolidations in e.tms Export and Import and
  monitoring work flows.
• Ensure service provider equipment is in place at regional branches to facilitate operations.
• Perform service provider reviews and update CRM as necessary.

• High school diploma
• Experience in warehousing or freight terminal experience preferred
• Experience with MS Windows Office Suite
• Must be flexible and available to work nights and/or weekends. 

 Expeditors offers excellent benefits:

• Paid Vacation, Holiday, Sick Time


• Health Plan: Medical, Prescription Drug, Dental and Vision


• Life and Long Term Disability Insurance


• 401(k) Retirement Savings Plan (US only)


• Employee Stock Purchase Plan


• Training and Personnel Development Program

Shift: Sunday - Thursday 4:00 PM - 1:00 AM

Salary: Negotiable

Relocation expenses/support is not offered for this position.

Reporting Structure:

• Direct: GNS Supervisor - Anthony Harbour
• Indirect: GNS Operational Manager - Terrence Sanker
• Indirect: GNS Regional Manager - Ben Zahn