Third Party Damage Specialist

  • The Meridian, 25 Quay St, Manchester M3 4AL, UK
  • Full-time
  • Salary: Competitive
  • Department: Claims
  • Working Hours: 37.5

Job Description

We are currenty looking for a a Third Party Damage Specialist to join our Claims team, on a full time permanent basis. This is a Monday to Friday role working between 8am and 5:30pm (hybrid working available)

The Third-Party Damage Specialist is responsible for the day-to-day management of their individual caseload that arises from new claims where there is potential damage to either the customer’s vehicle and/or the third parties resulting from a car accident.

They are required to determine liability of the incident and to service the customer’s needs. This role involves a high degree of influencing and negotiating with particular emphasis on conflict resolution.  

Qualifications

  • It is positive but not essential that the jobholder has a knowledge of general claims handling, and Third-Party Damage file handling, ideally within the insurance industry.
  • Front line customer support in a target driven role.
  • Influencing and negotiating, during liability discussions.
  • Self-motivated whilst having the ability to work as part of a team.

Additional Information

Salary - Up to £21,000 plus up to 5% annual bonus

Benefits

  • 33 days annual leave (including bank holidays), rising with length of service
  • Holiday buy/sell scheme
  • Refer a friend scheme, up to £1,000
  • Employee discounts on esure products
  • Opportunities for career progression
  • Life Assurance
  • Employee Assistance Programme
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